Office Manager - Dallas/Highland Park

The Enrichery; United States; In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

Paid Time Off

Health insurance

Vision insurance

Dental insurance

Short-term disability

Descrizione del lavoro

The Enrichery is opening its first Dallas location in January 2027 and seeks a founding Office Manager to shape culture, systems, and the standard of care for families we serve. You will greet families, manage schedules for Academic Coaches, support the Location Director, keep the office organized, onboard/offboard staff, coordinate Dallas setup, and represent us at community events.

Ideal candidates are warm, structured, meticulous, with strong communication, local knowledge, and comfort with

Competenze

• Warm, welcoming demeanor and excellent people skills.
• Structured and process-driven with strong organization.
• Attention to detail and reliability in a fast-paced environment.
• Calm, professional service at all times.
• Strong verbal and written communication.
• Well-connected in the Dallas area and local schools preferred.

Mansioni

• Welcome families and set the tone of care and professionalism.
• Maintain accurate scheduling for Academic Coaches and clients via Enrichery portal.
• Support Location Director with scheduling, follow-ups, and checklists.
• Keep the office clean, organized, and stocked with clear systems.
• Assist with onboarding and offboarding employees.
• Coordinate office setup and vendor deliveries for Dallas grand opening.
• Represent The Enrichery at community events and marketing efforts.
• Create marketing baskets and materials to support outreach.
• Other duties as needed.

Conoscenze

Warm welcome

Structured processes

Attention to detail

Calm service

Clear communicator

Under pressure

Community ties

Strumenti

Google Suite

CRM software

Descrizione del lavoro

The Enrichery is opening our first Dallas location in January 2027, and we're hiring the founding Office Manager to help build it from day one. You will help shape the culture, systems, and standard of care our families will rely on. We've built that reputation in Houston since 2015 (Inc. 5000 list in 2026, two-time Houston Chronicle Top Workplace), and we're looking for someone who thrives on structure, builds real relationships with families, and takes pride in handling the details.

What You'll Do

• Be a steady, welcoming presence: Greet parents and students warmly and ensure every interaction reflects our standards of care and professionalism, setting the tone for what The Enrichery experience looks and feels like in Dallas.
• Manage scheduling with precision: Maintain accurate Academic Coach and client session schedules through our Enrichery portal, keeping our systems organized and up to date.
• Support your location director: Assist with administrative tasks including scheduling, client follow-ups, and building and maintaining checklists and operational procedures.
• Keep the office running like clockwork: Maintain a clean, organized, and well-stocked workspace with clear systems in place so nothing falls through the cracks.
• Support employee transitions: Assist with onboarding and offboarding employees using established processes to ensure smooth, consistent handoffs.
• Handle office logistics and support flagship Dallas location set-up: Run occasional errands and manage supplies so the team always has what it needs; coordinate deliveries and vendors and assemble office furniture to get the location ready for sessions and our Dallas grand opening.
• Represent The Enrichery in the community: Occasionally assist the Location Director at marketing and local community events.
• Create/assemble marketing baskets and materials: Ongoing work to support community relationships and local outreach.
• Other duties may be assigned as needed.

What We're Looking For

• Warm and welcoming: You enjoy talking to people and taking care of others.
• Structured and process-driven: You appreciate having clear guidelines and take pride in following and improving established procedures.
• Meticulous attention to detail: You catch the small things before they become big problems, and you hold yourself to a high standard of accuracy and follow-through.
• Calm, consistent service approach: You show up the same way every day: reliable, professional, and focused on delivering a high-quality experience.
• Thorough and dependable communicator: You communicate clearly and professionally, listen carefully, and follow through on every commitment.
• Steady under pressure: When priorities shift, you adjust methodically and return to your systems.
• Community-connected and locally informed: You are plugged into the Dallas area community, familiar with the local school districts and the families we serve, and excited to bring that perspective to the table to help shape how The Enrichery shows up and builds relationships in this market.

Plus:

• Strong working knowledge of Google Suite
• Familiarity with CRM software is a plus
• Comfortable navigating difficult client situations with patience and professionalism
• Solution-oriented approach to unexpected challenges

Physical Requirements

• Ability to lift, carry, and move up to 15 pounds occasionally
• Ability to sit, stand, and walk for extended periods throughout the workday
• Ability to use a computer and other standard office equipment for extended periods

Schedule (hours may be adjusted during the summer depending on regional client demands)

• Monday through Thursday: 1:30pm to 9:30pm & Sundays: 9:30 AM to 5:30 PM

(prior to location fully opening, you may prefer to work a 9:30am to 5:30pm schedule; the afternoon/evening schedule will be key to this role/position once the location is open and fully functioning) Initial training for this position may entail some paid travel to the Houston, Texas area

• Paid holidays (10 days off for Christmas, your birthday off, 2 days for spring break in March, 3 days at Thanksgiving, and July 4th)
• 80 hours of Paid Time Off
• Health, Vision, Dental, and short-term disability insurance