Office Manager-Ace Handyman Services

Ace Handyman Services; Harrison (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a leading home improvement company as an Office Manager, where you'll leverage your customer service skills to enhance our operations. This role offers a dynamic work environment with opportunities for advancement and competitive compensation. No construction experience required, just a passion for customer service and organization.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Cell phone reimbursement

Company credit card

Flexible scheduling

Qualifications

• 3-5 years of administrative/scheduling experience.
• Comfortable with sales and technology.

Responsibilities

• Manage inbound/outbound customer sales and education.
• Organize work and project schedules for craftsmen.
• Support craftsmen with materials and scheduling.

Skills

Organizational Skills

Communication

Customer Service

Multitasking

Problem Solving

Education

High school diploma or GED

Tools

QuickBooks Online

Job description

4 days ago Be among the first 25 applicants

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Administrative professionals, are you looking for a way to turn your customer service background and engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry, designing our business around the needs of our customers. As we continue to grow, we are seeking highly organized and motivated candidates to serve as Office Managers, ensuring efficient daily operations.

In this role, you will facilitate calls to educate customers on our services and solutions, as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! You will also manage the daily schedule, listen to customer needs, and help match craftsmen with customers to ensure a successful customer journey.

This is a great opportunity to grow toward leadership, applying your skills in a dynamic environment. We offer competitive compensation and benefits, and the chance to work with a national organization that maintains a local feel.

If this sounds like the career move you're seeking and you meet our qualifications, we want to hear from you. Contact us today!

This position is for a handyman franchise, not a hardware store.

We are looking for someone eager to grow with a new franchise, potentially on the ground floor as the company expands.

What We Offer

• Salaried position (Salary negotiable)
• Vacation
• Performance bonuses
• Cell phone reimbursement
• Company credit card
• Flexible scheduling
• Advancement opportunities

Job Responsibilities

As Office Manager, your duties include inbound/outbound customer sales and education, organizing work and project schedules for craftsmen, providing information on services, pricing, and availability, and supporting craftsmen with materials and scheduling.

Your Specific Duties

• Respond promptly to job leads
• Coordinate schedules and materials for projects
• Use dispatch and schedule management software
• Follow up with customers and past clients
• Handle paperwork and filing
• Assist operational logistics for a smooth customer experience

Job Requirements

We seek highly organized, detail-oriented professionals with strong administrative skills, excellent communication, and the ability to interact effectively with customers and craftsmen. A solution-focused attitude and quick thinking are essential.

Qualifications

• High school diploma or GED
• 3-5 years of administrative/scheduling experience
• Comfortable with sales and technology
• Strong customer service and office management skills
• Typing and ten-key skills a plus
• Multitasking and prioritization skills
• Decisiveness and excellent communication
• Basic understanding of sales and marketing (a plus)
• Knowledge of QuickBooks Online or similar (a plus)
• Customer-facing experience (a plus)

Build a fun and rewarding career with an industry leader! Apply now!

Compensation: $50,000 - $60,000 per year

Our 800+ Craftsmen are key to our high standards in home repair, maintenance, and improvement. They are skilled, professional, and dedicated to quality service. Many of our projects are for repeat and referral customers who appreciate our high level of service and often request specific Craftsmen by name.

If you take pride in your skills and want to join a successful team, apply for the available positions by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of independently owned and operated franchises. Your application goes directly to the franchise owner, who makes all hiring decisions. Please contact the franchise owner directly for inquiries about employment.