Office Manager

Buckeye Corrugated, Inc. (BCI); Reno (NV); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

Buckeye Corrugated, Inc. (BCI) is seeking an Office Manager to oversee essential admin duties, manage office supplies, and support offsite accounting with document tracking.

The role will also assist customer service and play a part in the Reno site's evolution into a full-scale manufacturing facility by 2026. The ideal candidate thrives in a growing manufacturing environment, is adaptable, and able to take on expanding leadership responsibilities as operations scale.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 2+ years in customer service, order processing, or office admin (manufacturing or distribution preferred).
• Proficiency in Amtech, MS Office and Outlook. ERP/order entry experience a plus.

Responsibilities

• Oversee office supplies and document filing, scanning and admin upkeep.
• Support customer service through effective communication and issue resolution.
• Coordinate with production and logistics to ensure seamless order flow.
• Track and forward paperwork to offsite accounting teams.
• Reconcile order records and support billing and reporting processes.
• Provide general administrative support to site leadership.
• Assist with scaling and process improvements as the site develops.
• Maintain organized, professional front office and workspace.

Skills

Planning & organization

Communication

Business acumen

Decision making

Detail-oriented

Multitasking

Prioritization

Teamwork

Pressure handling

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Amtech

Microsoft Office

Outlook

ERP/order entry systems

Job description

Position Purpose

The Office Manager will oversee essential administrative functions such as office supply management and supporting offsite accounting with document tracking and reporting. This position will also support customer service functions as needed.

The Office Manager will oversee essential administrative functions such as office supply management and supporting offsite accounting with document tracking and reporting. This position will also support customer service functions as needed. This is an exciting opportunity for someone looking to grow within the organization. As BCI Reno evolves into a full-scale manufacturing facility by the end of 2026, this role is expected to expand significantly in responsibility and scope. The ideal candidate will be adaptable and eager to take on increasing leadership and operational functions as the site develops.

Duties & Responsibilities

Tasks related to this position may vary and are not limited to those listed below:

• Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.
• Provide outstanding internal and external customer service through effective communication, issue resolution, and proactive follow-up.
• Collaborate with production and logistics teams to ensure seamless order flow.
• Maintain office supply inventory and coordinate replenishment as needed.
• Keep the front office organized, professional, and efficient.
• Handle document filing, scanning, and administrative upkeep.
• Track, organize, and forward paperwork to offsite accounting teams (invoices, shipping documents, receipts, etc.).
• Reconcile order records and support accurate billing and reporting processes.
• Provide general administrative support to site leadership as needed.
• Support operational planning as BCI Reno prepares to scale into a manufacturing site.
• Participate in new system implementations, process improvements, and team expansion.
• Take on evolving responsibilities in production support, scheduling, inventory management, and facility coordination over time.
• Exemplifies a team spirit and provides exceptional support to internal team members and BCI’s customers.
• Maintains a well-organized workspace.
• Other tasks as assigned by supervisor.
• Full-time role in an office setting.

Skill Set

• Excellent planning and organizational skills.
• Excellent interpersonal, organizational, verbal and written communication skills.
• Excellent business acumen, management and development.
• Strong decision making and problem-solving abilities.
• Detail oriented.
• Ability to multitask, managing multiple challenges, and dealing with a variety of situations.
• Ability to effectively prioritize and execute tasks.
• Must work well under pressure with multiple interruptions.
• Must work well in a team environment.

Desired Qualifications And Experience

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 2 plus years of experience in customer service, order processing, or office administration (manufacturing or distribution setting preferred).
• Proficiency in Amtech, Microsoft Office and Outlook. Experience with ERP/order entry systems is a plus.
• Demonstrated aptitude in problem-solving and decision making.
• Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions.
• Results-oriented and able to work both independently and within a team environment.

About BCI

Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions.

• BCI provides competitive pay and a robust benefits package including: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays.