Office Manager

The Colorado Springs Gazette, LLC; Parker (CO); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Excellent training

Growth opportunities

Partial remote work after training

Friendly office culture

Business casual

Job summary

Handyman Connection of Parker is looking for an Office Manager to keep customers, projects, and schedules moving in a fast-paced local office. You will coordinate with Craftsmen, manage estimates, invoices, and daily communications to ensure smooth operations.

This full-time position offers a base salary of $50,000 per year plus monthly performance bonuses, paid time off, and growth opportunities. Partial remote work after training, a friendly business-casual environment, and strong community

Qualifications

• Strong telephone, written, and interpersonal communication skills.
• Comfortable with Microsoft Office (Outlook, Excel, Word) and CRM systems.
• Experience in Handyman/Home repair customer service, sales, office management, or scheduling preferred.
• Knowledge of home repair or light remodeling is a must.

Responsibilities

• Sales & Revenue Growth: Follow up on estimates, close sales, upsell services, and help achieve revenue goals.
• Schedule work and coordinate daily with the Craftsmen team.
• Keep Craftsmen schedules up to date and fully booked.
• Order and confirm materials for jobs.
• Check on job progress to keep projects on track.
• Quality control follow-ups after work is completed.
• Follow up on estimates and ensure timely customer communication.
• Collect deposits and confirm billing accuracy.
• Handle conflicts professionally and resolve quickly.
• Ensure smooth communication between the office, customers, and field team.

Skills

Customer service

CRM systems

Scheduling

Microsoft Office

Communication

Tools

Jobber CRM

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Office Manager Location: Parker, CO

Compensation: $50,000/year + monthly performance bonuses

Schedule: Full-time, traditional business hours (some remote flexibility)

Join a Professional Office with a Friendly Touch

Handyman Connection of Parker is a locally owned home improvement company that values excellent customer service, quality workmanship, and community connections. We’re a fast-paced local office of an international franchise, and we’re looking for an Office Manager who thrives on keeping people, projects, and schedules moving.

What We Offer

• $50,000/year base salary
• Monthly performance bonuses based on results

• 401k with company match after 90 days
• Paid days off and paid holidays

• Excellent training and support
• Business casual, friendly office culture
• Flexibility for partial remote work after training
• Growth opportunities with a thriving local business

Key Responsibilities

• Sales & Revenue Growth: Follow up on all outstanding estimates, close sales, upsell additional services when appropriate, and help achieve the company's weekly and monthly revenue goals.
• Schedule work and coordinate daily with the Craftsmen team
• Keep Craftsmen schedules up to date and fully booked

• Order and confirm materials for jobs
• Check on job progress throughout the day to keep projects on track
• Conduct quality control follow-ups after work is completed
• Follow up on estimates and ensure customer communication is timely
• Collect deposits and confirm billing accuracy
• Handle potential conflicts professionally and resolve them quickly
• Ensure smooth communication between the office, customers, and field team

Top 5 Traits We’re Looking For

• Accountability: takes ownership of responsibilities and results
• Team Player: eager to support a growing small business and help others succeed
• Coachable with a Positive Mindset

• Fast Learner: able to quickly adapt and grow with the business
• Tech-Savvy: confident navigating Jobber CRM, dispatching, and other office software

Qualifications

• Strong telephone, written, and interpersonal communication skills
• Comfortable with Microsoft Office (Outlook, Excel, Word) and CRM systems
• Multiple years of experience in Handyman/Home repair customer service, Sales, office management, or scheduling role preferred

• Knowledge of home repair or light remodeling is a must

About Us

Handyman Connection of Parker is locally owned and operated. Our professional office staff and skilled craftsmen take pride in providing outstanding service to homeowners. We are committed to accountability, teamwork, and building long-term customer relationships.

If you’re looking for an Office Manager role where you can contribute directly to the success of a small, growing business, this is the opportunity for you.