Office Manager

BitGo; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Stock options

401k match

Parental leave

Vacation

Lunches & snacks

Equipment & desk setup

Job summary

BitGo seeks an energetic leader to spearhead our New York office operations, overseeing administrative needs, vendor management, and safety compliance. You will partner with HR on local perks, manage access controls, and foster a collaborative, welcoming workplace.

With 3+ years in Operations/Facilities and 2+ years of people management, you will drive culture, events, and office improvements in a fast-paced crypto tech environment in NYC.

Qualifications

• 3+ years of Operations and Facilities experience.
• Experience coordinating office moves.
• 2+ years of people management experience.
• Strong customer service and hospitality skills.
• Able to work autonomously and in a team.

Responsibilities

• Manage all administrative and general office needs at the New York office.
• Oversee local vendors and contractors.
• Be the primary contact with building management for facilities.
• Partner with HR on local perks and benefits programs.
• Greet visitors and provide a welcoming experience.
• Ensure workplace safety compliance.
• Collaborate with Legal on employee health & safety.
• Issue access passes for new employees and visitors.
• Promote a positive office culture and drive collaboration.

Skills

Operations leadership

People management

Project management

Customer service

Autonomous work

Tools

Property management systems

Job description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

We are seeking an energetic and personable individual to spearhead our New York office operations!

Responsibilities

• Manage all administrative and general office needs at our New York office.
• Oversee the successful management of local vendors and contractors
• Be the primary contact between the company and building management making sure all facility needs are met
• Work with Executive Assistanton event planning including regular social events, external events, Holiday parties and offsite retreats in partnership with Internal Events Team
• Work closely with our HR/People Operations team on local Perks and Benefits programs
• Greet visitors and providing a warm and pleasant experience
• Ensure we remain compliant with workplace safety expectations
• Work closely with our Legal team to assess risks and make informed decisions about Employee Health & Safety
• Issue key cards for new employees and visitor passes to ensure secure access to the office.
• Promote a positive office culture by actively encouraging team members to return to the office, fostering engagement and collaboration among staff.

Requirements

• You have 3+ years of relevant Operations and Facilities experience
• Experience with facilities operations, including coordinating office moves.
• You are an empathetic leader with 2+ years of people management experience
• Well versed in workplace systems, tools & platforms
• Have experience working with property management teams
• Have experience being on call and have managed through emergency situations
• You have strong customer service and hospitality skills
• You have strong project management skills
• You are able to work autonomously, but understand the importance of teamwork
• You are comfortable communicating with and driving decisions alongside our leadership team
• You are innovative - you're looking to create tomorrow and constantly open to new ideas and technologies
• You are excited to create a world class Workplace Experience!

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• 401k company match
• Paid parental leave, paid vacation
• Free custom lunches, dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• Benefits vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $85000- $100,000 USD base salary. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.