Office Manager

Fertility Centers of Illinois; Mokena (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a dedicated team at a leading infertility practice, where your role as an Office Manager will be crucial in delivering compassionate care. This full-time position offers the chance to lead a dynamic team, enhance operational efficiency, and contribute to the success of family-building efforts. With a focus on quality service and patient satisfaction, you'll be part of a mission that transforms lives. Enjoy a supportive work environment with competitive benefits, including medical coverage and generous PTO. If you're driven by a passion for helping others and possess strong leadership skills, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

401K Plan

Generous PTO

Tuition Reimbursement

Flexible Spending Account

Paid Holidays

Pre-tax Commuter Benefits

Qualifications

• 3+ years in healthcare with supervisory experience.
• Strong financial background in budgeting and accounting.

Responsibilities

• Manage office operations and staff for efficiency.
• Ensure high-quality patient care and satisfaction.

Skills

Healthcare Management

Team Leadership

Financial Management

Interpersonal Skills

Conflict Resolution

Customer Service

Communication Skills

Quality Improvement

Education

Associates Degree in Business Administration

Bachelor's Degree in relevant field

Tools

MS Office Suite

Job description

Be a part of a team dedicated to helping people build families!

Fertility Centers of Illinois is one of the nation’s leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years.

FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward.

At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building.

Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients.

Together, we make families happen!

• Eleven (11) nationally and internationally recognized, fellowship-trained physicians
• Over 42,000 babies born!
• More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997
• State-of-art facilities offering a less costly alternative than hospitals.
• The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists (Remove?)
• One of the nation’s first fertility practices to integrate holistic/mind-body approaches to complement medical treatment.
• Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world!

What if each day you could….

• Make a difference in the lives of others
• Fulfill the dreams of parenthood for a couple or individual
• Work in a team environment that has a common goal
• See challenges as opportunities to excel and grow as an individual while contributing to an important mission

You can do this here at Fertility Centers of Illinois!

We are searching for a full-time (40 hours per week) Office Manager for our Warrenville and Mokena location. This position is full-time, Monday-Friday 7:30am-4pm.

Responsibilities include but are not limited to:

• Provides management and direction for the office in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance
• Organizes the responsibilities of assigned staff to increase efficiency and best utilize the staffs’ skills and abilities
• Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow and program operations
• Works in close collaboration with the Regional Executive Director and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice Ensures that employees are compliant with the Company policies
• Sets goals for assigned staff and motivates staff to accomplish the goals
• Supervises and redirects assigned staff as needed to improve operational efficiencies and service delivery
• Writes and administers performance appraisal evaluations for assigned staff

What You'll Bring:

The skills and education we need are:

• Associates degree in Business Administration or other relevant field required; Bachelors’ degree strongly preferred.
• Minimum 3 years’ experience in healthcare industry.
• Prior Supervisory/Management experience and demonstrated leadership qualities. Experience managing a team of people for maximum performance.
• Strong computer proficiency including experience with MS Office Suite.
• Financial background & prior experience such as a background with developing and maintaining budgets and general accounting.
• Ability to work as part of a multi-disciplinary team and promote team building.
• Excellent interpersonal skills and ability to build and maintain effective working relationships.
• Excellent communication skills.
• Demonstrated expertise in continuous quality improvement, customer service, and team building.
• Strong conflict resolution skills.
• Must have high bias for action and thoroughness, and ability to cultivate a high level of team synergy.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

Fertility Centers of Illinois offers:

• An amazing opportunity for you to make a transformative difference in people’s lives!
• Medical (Blue Cross/Blue Shield), dental, life, 401K, STD, LTD, life insurance and vision coverage for full-time employees.
• A very generous PTO policy and seven (7) paid holidays.
• Pre-tax commuter benefits.
• Tuition reimbursement ($4,500.00) for full time employees after one year
• Flexible Spending Account.

For more information about FCI, please visit our website at www.FCIonline.com.

All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.