Office Manager

State of Mississippi; Mississippi; On-site; USD 47,425 - 64,735; Full time

Job summary

State of Mississippi is seeking an Office Manager in Mississippi. The role involves directing WIN Job Center activities tied to Wagner-Peyser, WIOA, and reemployment services, while supervising staff and ensuring program goals are met.

The position requires a bachelor’s degree and 3–5 years of related experience, with strong customer service and communication skills, and extensive computer and email proficiency. Working hours are full-time with some travel.

Qualifications

• Good interpersonal/customer service skills, good verbal/written communication skills, time management, and organizational skills.
• must possess outstanding computer skills, including proficiency with internet-based applications and email.
• Typically requires a bachelor’s degree and 3-5 years of experience.

Responsibilities

• Direct WIN Job Center activities related to Wagner-Peyser, WIOA, and reemployment assistance.
• Supervise federal and state programmatic activity and direct reports.
• Coach/train local staff and monitor goals and performance standards.
• Build relations with employers and stakeholders and present to groups.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Time management

Organizational skills

Computer skills

Email proficiency

Education

Bachelor's degree

Tools

Internet-based applications

Email

Job description

Office Manager

State of Mississippi

Salary: $47,425.15 - $64,735.33 annually

Location: 44 - LOWNDES COUNTY, MS

Full-Time

About the Agency

The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also at Job Centers, Mississippians can obtain job training to sharpen their work skills and make themselves more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is "Helping Mississippians Get Jobs." The email address for the MDES Human Resources Department is [e-mail] and the phone number is 601-321-6000.

Job Responsibilities

Will direct WIN Job Center activities associated with Wagner-Peyser, Workforce Innovation Opportunities Act (WIOA), reemployment assistance, local business relation efforts, and other activities associated with the MDES mission of "Helping Mississippians Get Jobs". Will supervise all federal and state programmatic activity and other programmatic activity in the local office. Will manage several direct reports. Will coach and train local office staff. Will monitor activity to ensure timely and professional delivery of services. Will monitor local goals and ensure all program/contract goals are met. Will develop, distribute, and enforce meaningful performance standards for all direct reports. Will build and maintain relations with local employers and other workforce stakeholders. Will make presentations to small and large groups of customers. The position will require some overnight travel and some non-traditional working hours. May supervise multiple offices. Must be available to work in a public center that provides in-person service to customers of various programs. Will perform other duties as assigned. All applicants must have a valid driver’s license and pass an extensive background check.

What you'll need to be Successful

Good interpersonal/customer service skills, good verbal/written communication skills, time management, and organizational skills; must possess outstanding computer skills, including proficiency with internet-based applications and email.

Preferred Qualifications

Typically requires a bachelor’s degree and 3-5 years of experience. Hiring Agency Preferred Qualifications: Bachelor's Degree from an accredited four-year college or university and at least three (3) years of experience in a directly related field.

Minimum Qualifications

Typically requires a Bachelor’s Degree and 3-5 years of experience.

Employer: State of Mississippi

Address: 210 East Capitol Street, Suite 800, Jackson, Mississippi, 39201