Office Manager

SPACE EXPLORATION TECHNOLOGIES CORP; Memphis (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

SpaceX in Memphis, TN is seeking an experienced Office Manager to support daily site operations. You will partner with the site Vice President to drive efficiencies, manage calendars, travel and events, and provide a welcoming experience for employees, customers and visitors.

The ideal candidate communicates clearly, pays close attention to detail, and thrives in a fast-paced environment. You will coordinate with facilities, IT, HR and security to keep the site running smoothly and securely.

Qualifications

• Associate’s degree with 6+ years in office settings, or a bachelor’s with 4+ years.
• Proficient in Microsoft 365, Google Workspace and calendar management.
• Excellent written and verbal communication skills.

Responsibilities

• Provide exceptional customer service to internal and external customers via phone, email, chat applications, and face-to-face.
• Assist with managing multiple calendars, including executive, conference rooms, and events.
• Support leadership with travel arrangements and expense reporting.
• Coordinate meetings with site teams and other SpaceX departments.
• Organize, prepare and host meetings; arrange food, furniture and A/V needs.
• Assist with site-wide communications and updates for leadership.
• Welcome guests and provide direction and site information.
• Ensure guests comply with security and visitor management policies.
• Coordinate site tours and logistics for outreach and partners.
• Assist with ITAR/NDA forms and other compliance tasks.
• Liaise with facilities, food services and support teams for improvements.
• Maintain site cleanliness and organization; handle supplies and budgets.
• Schedule social events and team-building activities; run errands as needed.
• Assist with new-hire desk setup and onboarding with HR and facilities.

Skills

Administrative support

Calendar management

Communication

Team collaboration

Attention to detail

Multitasking

Travel coordination

Education

Associate’s degree + 6+ years

Bachelor’s degree + 4+ years

Tools

Microsoft 365

Google Workspace

Microsoft Word

Microsoft Outlook

PowerPoint

Excel

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

OFFICE MANAGER

We are looking for a talented and detailed-oriented Office Manager to support the day-to-day office operations at our launch site in Memphis, Tennessee. The Office Manager will work as a partner to the site Vice President to drive efficiencies and best practices across the site to enhance the experience of employees, customers, visitors, and VIPs. The successful candidate is passionate about our mission, a strategic thinker with a can-do attitude, a strong communicator, and someone who thrives in a fast-paced, dynamic environment.

RESPONSIBILITIES:

• Provide exceptional customer service to internal and external customers via phone, email, chat applications, and face-to-face.
• Assist with managing multiple calendars, including but not limited to, executive, multiple conference room, and event calendars.
• Provide leadership teams with support as necessary, including but not limited to, booking company travel and expense reports.
• Assist with coordination/scheduling of meetings with site teams as requested by other SpaceX departments and locations.
• Assist with organizing, preparing, and hosting meetings. Some meetings may include preparing meeting content, coordinating food and beverage, furniture re-arranging and audio-visual needs.
• Support site leadership with site wide communication and updates.
• Welcome guests and travelers with basic wayfinding around the site, temporary workspace location and guidance to events/ operations at the site during the visit.
• Ensure all internal and external guests are in compliance with SpaceX Security badging and visitor management expectations.
• Manage various site tour requests from community outreach efforts to customer and military partners. Responsibilities include, vetting requests, scheduling, and coordinating logistics across various teams for each visit.
• Assist with ITAR/NDA form execution and processing.
• Coordinate with facilities infrastructure, food services and other support organizations to help manage ongoing improvements and fixes.
• Work with various parties to ensure facility remains in good operating condition (cleanliness/organization).
• Work with various teams on administrative duties such as supply orders and submitting PO’s, shipping needs, managing of budgets, maintaining and updating internal tracking processes, specialty employee gift coordination and distribution.
• Schedule and manage site social events and team building activities.
• Run various errands as required to support the site readiness and excellence. This may include traveling outside the Memphis site to local vendors.
• Assist with new hire questions and desk set up. Coordinate with hiring manager, HR, facilities, and IT teams to ensure all items required are ready for new hires.
• Other duties as assigned

BASIC QUALIFICATIONS:

• Associate’s degree and 6+ years of experience in an office setting OR a bachelor's degree and 4+ years of experience in an office setting.
• Proficient in Microsoft 365, Google Workplace and calendar management.

PREFERRED SKILLS AND EXPERIENCE:

• 8+ years of experience supporting an office.
• Positive "can-do" attitude with willingness to participate at all levels of the business.
• Strong work ethic, proactive, self-motivated with ability to hit the ground running.
• High attention to detail & sound judgment.
• Ability to multi-task, change direction quickly, and thrive in a fast-paced, often high-pressure atmosphere while working with minimum supervision.
• Ability to take direction from multiple staff members, prioritize workload, and be willing to do light cleaning and run various errands.
• Ability to handle difficult situations and people.
• Excellent computer skills - proficiency in all Microsoft applications, especially Word and Outlook, Power Point, and Excel, including ability to maintain spreadsheets, contacts, distribution lists, etc.
• Excellent verbal and written communication skills.

ADDITIONAL REQUIREMENTS:

• This position is based in Memphis, TN and requires being onsite - remote work not considered
• Must be able to work extended hours including nights and/or weekends as necessary.
• Willing to travel (up to 10%).
• Ability to pass Air Force background check for Cape Canaveral and Vandenberg.
• Ability and willingness to occasionally stand in a static position for extended periods.
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Aff... or applicants requiring reasonable accommodation to the application/interview process should reach out [e-mail] .