Office Manager

Organically Clean Utah; Lehi (UT); On-site; USD 42,000 - 56,000; Part time

Job summary

Organically Clean Utah is seeking its first office team member to help build the systems, customer experience, and day-to-day operations that enable us to scale. This role isn’t a traditional desk job; we need someone organized, proactive, and willing to wear multiple hats as we grow, working directly with ownership.

You’ll handle customer communications, scheduling, payments, and administrative support while contributing to process improvement and company growth in a fast-moving startup

Qualifications

• Extremely organized and detail-oriented
• Clear and professional communication
• Comfortable talking with customers
• Ability to manage multiple priorities
• Proactive with initiative
• Strong problem-solving mindset
• Willingness to learn new software/tech

Responsibilities

• Respond to customer inquiries via calls, texts, and emails
• Manage scheduling, changes, and communication with cleaners
• Assist with invoices, payments, and basic bookkeeping tasks
• Support marketing and growth initiatives
• Take ownership of tasks and help owners with projects
• Help build and improve systems and processes as we scale

Skills

Organized

Detail-oriented

Customer communication

Multi-tasking

Problem solving

Independent worker

Fast learner

Job description

Organically Clean is a rapidly growing residential cleaning company focused on providing high-quality, non-toxic cleaning services to homes throughout Utah.

We currently have a team of 7 full-time cleaners and are growing quickly. As our company continues to expand, we're looking for our first office team member to help build the systems, customer experience, and day-to-day operations that will allow us to scale.

This isn't a traditional \"sit at a desk and do the same thing every day\" position.

We're looking for someone who is organized, proactive, resourceful, and willing to wear multiple hats. You'll work directly with ownership and have the opportunity to take significant responsibility as the company grows.

What You'll Do

About Organically Clean

Organically Clean is a rapidly growing residential cleaning company focused on providing high-quality, non-toxic cleaning services to homes throughout Utah.

We currently have a team of 7 full-time cleaners and are growing quickly. As our company continues to expand, we are looking for our first office team member to help build the systems, customer experience, and day-to-day operations that will allow us to scale.

This isn't a traditional \"sit at a desk and do the same thing every day\" position.

We're looking for someone who is organized, proactive, resourceful, and willing to wear multiple hats. You'll work directly with ownership and have the opportunity to take significant responsibility as the company grows.

Customer Experience & Communication

• Respond to customer calls, texts, emails, and other inquiries


• Help customers with scheduling, questions, concerns, and service requests


• Follow up with customers after cleanings when needed


• Handle customer issues professionally and find solutions


• Help create an exceptional customer experience that keeps clients coming back

Scheduling & Operations

• Manage and optimize cleaner schedules and appointments


• Coordinate schedule changes, cancellations, and reschedules


• Communicate with cleaners throughout the day


• Help ensure our cleaning teams have the information they need to succeed


• Identify operational issues and help solve them before they become bigger problems


• Help build and improve systems and processes as we grow

Payments & Administrative Work

• Follow up with customers on outstanding balances


• Help manage invoices and payment issues


• Keep customer information and records organized


• Assist with basic administrative and bookkeeping tasks


• Work alongside our finance team to ensure information is accurate and up to date

Marketing & Growth

• Work closely with our marketing team to support promotions and campaigns


• Help follow up with leads and turn inquiries into customers


• Assist with customer retention and reactivation campaigns


• Help identify opportunities to improve our customer acquisition and retention


• Contribute ideas for growing the business

General Business Support

• Take ownership of tasks that need to get done, even if they aren't specifically listed above


• Help owners and leadership with projects and day-to-day business needs


• Build new processes and systems as the company grows


• Look for ways to make the company more efficient


• Wear whatever hat is needed that day

Who We're Looking For

We're looking for someone who:

• Is extremely organized and detail-oriented


• Communicates clearly and professionally


• Is comfortable talking with customers


• Can handle multiple priorities without becoming overwhelmed


• Takes initiative rather than waiting to be told what to do


• Is a strong problem solver


• Is comfortable learning new software and technology


• Has a strong sense of urgency and follows through


• Can work independently and take ownership


• Is comfortable in a fast-moving, growing company


• Isn't afraid to jump in and help wherever needed


• Has a \"figure it out\" mentality


• Wants the opportunity to grow with a company rather than simply clock in and clock out

This Role Is a Great Fit If...

You enjoy being the person who makes things happen.

You see a problem and try to solve it instead of waiting for someone else.

You like having variety in your day.

You enjoy working with people but also like getting things organized behind the scenes.

You want to be part of a growing company where your work actually makes a noticeable difference.

Growth Opportunity

This position will start part-time, but our goal is for this role to transition into a full-time position within the next 2–3 months as our company continues to grow.

As Organically Clean expands, so will the responsibilities and opportunities within this role. The right person could eventually take ownership of significant portions of our operations, customer experience, and office management.

We're looking for someone who wants to grow with the company, not just fill a temporary position.

What Success Looks Like

Within your first few months, you'll help us:

• Keep cleaner schedules running smoothly


• Respond to customers quickly and professionally


• Reduce the amount of day-to-day communication owners have to handle


• Improve payment collection and administrative processes


• Create better systems and procedures


• Improve customer retention and experience


• Support marketing and sales efforts


• Help the company operate more efficiently as we continue to scale

If you're someone who takes ownership, moves quickly, solves problems, and wants to help build something, we'd love to meet you.