Office Manager

48forty Solutions; Lacey (AR); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and benefits

Referral bonuses

Paid time off

401(k) retirement plan

Great team environment

Job summary

48forty Solutions is hiring an Office Manager to provide essential administrative support in our facility, ensuring policy compliance and high levels of customer and employee satisfaction. You will handle daily clerical tasks, onboarding coordination, and payroll-related reporting.

The role requires strong MS Office skills, the ability to work on tight deadlines, and a customer-focused approach; bilingual English/Spanish is a plus. 1st shift hours apply Monday–Friday.

Qualifications

• High school diploma or equivalent required.
• Four-year college degree or 3-5 years relevant experience preferred.
• Strong MS Office skills.
• Minimum of 2 years of experience working in a customer service environment.
• Bi-lingual English and Spanish preferred.
• Must be 18 years of age or older.
• Prior Manufacturing and/or Transportation background preferred.

Responsibilities

• Respond promptly to customer inquiries and complaints with a resolution.
• Partner with management to set up and maintain customer and vendor accounts.
• Assist with the entire new hire process with HR onboarding team.
• Manage local A/P by creating purchase orders and reviewing invoices.
• Manage local A/R by ensuring timely and accurate invoicing.
• Ensure adherence to company policies, safety rules and regulations.
• Complete daily, weekly and monthly operations reporting including payroll and shipping.
• Perform general clerical duties including mail sorting, answering phones, and dispatching drivers.
• Order and maintain office supplies and PPE inventory.
• Schedule and complete administrative projects as needed.

Skills

MS Office skills

Customer service

Bilingual English/Spanish

Time management

Independent worker

Deadline driven

18+ age

Manufacturing/Transportation backdrop

Education

High school diploma or equivalent

Four-year college degree or 3-5 years experience

Job description

Overview

As an Office Manager, you’ll get to provide quality administrative functions within the facility, ensuring all company policies, safety rules, and regulations are followed. Your primary responsibility will be to ensure top administrative assistance to the plant and excellent customer service to all customers and plant visitors. You’ll be vital to the plant’s overall success when it comes to customer and employee satisfaction!

Hourly Pay:

$24.00/hr. - $26.00/hr.

Shift(s):

1st Shift: Monday - Friday 7am - 3:30pm

Location:

2750 Hogum Bay Rd NE Lacey, WA 98516

What You'll Do

• Respond promptly to customer inquiries and complaints fully and with a resolution

• Partner with other members of management to set up and maintain customer and vendor accounts

• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR

• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting?

• Manage local A/R process by ensuring all customers are invoiced timely and accurately?

• Ensure adherence to all company policies, safety rules and regulations

• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving

• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers

• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory

• Facilitate operational requirements by scheduling and completing administrative projects as needed

What You'll Need

• High school diploma or equivalent required

• Four-year college degree or 3-5 years relevant experience preferred

• Strong MS Office skills

• Minimum of 2 years of experience working in a customer service environment

• Ability to manage demanding timelines?

• Ability to work independently and manage time efficiently

• Must be 18 years of age or older?

• Prior Manufacturing and/or Transportation background is preferred

• Bi-lingual (English and Spanish) is preferred

What We Offer

• Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!

• Referral Bonuses

• Long-Term Career Advancement

• Paid Time Off

• Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees

• 401(k) Retirement Plan

• Great Team Environment

What It's Like

48forty Solutions is the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next Office Manager to join our team!

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to work in extreme conditions to include, but not limited to, elements, heat, cold, and air particulate

• The noise level in the work environment depends on location

• Personal Protective Equipment (PPE) is required (eye protection, ear protection is mandatory at several locations, safety shoes)

• Specific vision abilities required by this job include close vision, distance vision and color vision

48forty Solutions is an equal opportunity employer.

Pay Range

USD $24.00 - USD $26.00 /Hr.