Office Manager

48forty-Solutions,-LLC

Lacey (WA)

On-site

USD 50,000 - 54,000

Full time

7 days ago

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Benefits offered by this job

Competitive Pay

Holiday Pay

Daily Pay – access to earned wages

Referral Bonuses

Long-Term Career Advancement

Paid Time Off

Medical, Dental, Vision, Life, AD&D, &

401(k) Retirement Plan

Great Team Environment

Job summary

48forty Solutions in Lacey, WA is seeking an Office Manager to provide essential administrative support to the plant and deliver excellent customer service to customers and visitors.

The role requires a HS diploma (or equivalent) and 2+ years in a customer service environment, with strong MS Office skills and bilingual English/Spanish as a plus. Competitive pay is offered for first shift, with benefits and long-term career opportunities.

Qualifications

High school diploma or equivalent required.
Bachelor's degree or 3-5 years relevant experience preferred.
Strong MS Office skills.
Minimum of 2 years of experience in a customer service environment.
Ability to manage demanding timelines.
Ability to work independently and manage time efficiently.
Must be 18 years of age or older.
Prior Manufacturing and/or Transportation background is preferred.
Bi-lingual (English and Spanish) is preferred.

Responsibilities

Respond promptly to customer inquiries and complaints fully and with a resolution.
Partner with other members of management to set up and maintain customer and vendor accounts.
Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR.
Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting.
Manage local A/R process by ensuring all customers are invoiced timely and accurately.
Ensure adherence to all company policies, safety rules and regulations.
Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving.
Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers.
Order and maintain office supplies, PPE, and first aid inventory.
Facilitate operational requirements by scheduling and completing administrative projects as needed.

Skills

Customer service

Time management

Independent work

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Bachelor's degree or 3-5 years relevant experience

Tools

MS Office

Job description

Overview

As an Office Manager, you’ll get to provide quality administrative functions within the facility, ensuring all company policies, safety rules, and regulations are followed. Your primary responsibility will be to ensure top administrative assistance to the plant and excellent customer service to all customers and plant visitors. You’ll be vital to the plant’s overall success when it comes to customer and employee satisfaction!

Hourly Pay:

$24.00/hr. - $26.00/hr.

Shift(s):

1st Shift: Monday - Friday 7am - 3:30pm

Location:

2750 Hogum Bay Rd NE Lacey, WA 98516

What You'll Do

Respond promptly to customer inquiries and complaints fully and with a resolution

Partner with other members of management to set up and maintain customer and vendor accounts

Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR

Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting?

Manage local A/R process by ensuring all customers are invoiced timely and accurately?

Ensure adherence to all company policies, safety rules and regulations

Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving

Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers

Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory

Facilitate operational requirements by scheduling and completing administrative projects as needed

What You'll Need

High school diploma or equivalent required

Four-year college degree or 3-5 years relevant experience preferred

Strong MS Office skills

Minimum of 2 years of experience working in a customer service environment

Ability to manage demanding timelines?

Ability to work independently and manage time efficiently

Must be 18 years of age or older?

Prior Manufacturing and/or Transportation background is preferred

Bi-lingual (English and Spanish) is preferred

What We Offer

Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday!

Referral Bonuses

Long-Term Career Advancement

Paid Time Off

Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees

401(k) Retirement Plan

Great Team Environment

What It's Like

48forty Solutions is the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next Office Manager to join our team!

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.