Office Manager

Sci Corp; Kingsport (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Sci Corp in Kingsport, TN seeks a detail-oriented operations accounting coordinator to supervise cash handling, AR/AP processes, payroll support, and office administration.

The role requires solid bookkeeping experience, strong communication, and the ability to manage multiple tasks in a fast-paced funeral services environment.

Qualifications

• Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required.
• Strong computer skills including MS Office and basic office tools.
• Excellent written and verbal communication; maintain confidentiality.

Responsibilities

• Verify and audit cash disbursement reports.
• Oversee collections of accounts receivable and payments of accounts payable.
• Maintain petty cash and reconcile cash receipts and deposits.
• Manage daily office operations and ensure proper documentation.
• Produce standard reports and assist in payroll processes.
• Coordinate orders and inventory for office supplies and memorial products.

Skills

Bookkeeping experience

Communication skills

Compassion & confidentiality

Problem solving

Multitasking & prioritization

Detail oriented

Flexibility in fast-paced environment

Education

High school diploma, GED or diploma-training program

Tools

MS Office

Email

Internet

Office equipment

Job description

• Verifies/audits cash disbursement reports
• Interment Verification Training (IVT) audits

Our associates celebrate lives. We celebrate our associates.

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

Job Responsibilities

Accounting Function Oversight

• Collections of all accounts receivable
• Verifications and payments of all accounts payable invoices
• Controls of receipt and deposit of cash payments received
• Maintains petty cash account and disburses the same in accordance with company policies and procedures
• Reconciliations of all accounts
• Cash advance checks
• Same Day Check requests
• Bank deposits
• Verifies/audits cash disbursement reports
• Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

• Orders supplies for the office and completes inventory counts
• Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
• Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
• Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
• Schedules incoming orders and drivers for the ambulate service
• Completes various funeral/cemetery reports and files accurately
• Supports Sales as necessary requiring an understanding of JD Powers
• Assures compliance with all Company policies and procedures to include
  • Sarbanes Oxley (SOX) audit
  • Dignity University (DU) training
  • Interment Verification Training (IVT) audits
  • Day Sales Outstanding’s (DSO) related to financial and administrative areas
• Assists in preparing and/or overseeing all funeral/cemetery-related forms
• Reviews time cards and administers corporate payroll policies and procedures
• Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).
• Ensures new associates receive new hire orientation
• Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
• Maintains vehicle records/licenses
• Processes expense reports
• Updates General Price Lists (GPLs)
• Manages all Alarm Systems (codes, working order, etc.)
• Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed
• Coordinates daily activities with business unit as well as other departments
• Trains associates in the proper administration of policies and procedures
• Services customers by interacting with families in a professional and compassionate manner
• Maintains and updates customer records
• Updates company website with current obituaries and ensures obituaries are placed in newspapers
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Behaves in a supportive way to enrich the work environment
• Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
• Performs other duties as assigned

Minimum Requirements

Education

• High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

• Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills And Abilities

• Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
• Excellent communication skills both orally and in writing
• High level of compassion, integrity, and confidentiality
• Problem solving skills
• Ability to multi task and set priorities
• Detail oriented
• Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

Work Environment

• Professional Dress is required when in contact with families.

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises

Postal Code: 37664

Category (Portal Searching): Operations

Job Location: US-TN - Kingsport