Office Manager

My Community Dental Centers; Detroit (MI); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403(B) Match

Wellness Program

Gym Membership

Monthly Incentives

Student Loan Forgiveness

Descripción de la vacante

My Community Dental Centers in Michigan is seeking an Office Manager to lead front-office operations, scheduling, staff coordination, and patient service across our Detroit centers. You will partner with clinical leaders and HR on recruitment, onboarding, training, performance management, and ensuring a compassionate, patient-centric environment.

The role emphasizes strong communication, accountability, and the ability to manage multiple priorities in a busy dental practice, while maintaining

Formación

• High school diploma or equivalent required.
• Experience leading front-office teams in healthcare preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Manage scheduling and staffing to meet center goals.
• Front-office support including insurance verification, patient scheduling, and calls.
• Ensure compassionate patient service in line with policies and standards.
• Promote safe environment with Infection Control and OSHA/MIOSHA compliance.
• Collaborate with HR on staffing, onboarding, training, and performance.
• Monitor performance metrics and drive operational improvements.

Conocimientos

Leadership

Communication

Multitasking

Problem solving

Team management

Organizational skills

Educación

High school graduate

Descripción del empleo

At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Office Managers can grow and thrive, offering ample opportunities for mentorship, education, and career development.

Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan.

Office Manager: Key Responsibilities

The Office Manager role is responsible for fostering a strong culture that prioritizes long-lasting relationships with patients, providers, team members and partners. Our Office Managers create alignment with clinical and operational team members to promote collaboration and a patient-centric environment.

• Manage scheduling and staffing to ensure adequate coverage and optimal productivity to meet center goals.
• Serve as a front-facing representative of MCDC, supporting front office functions as needed, including insurance verification, patient scheduling, and answering phone calls.
• Ensure exceptional patient service is delivered with compassion, in alignment with company policies, dental board standards, and regulatory guidelines.
• Promote and maintain a safe clinical environment in partnership with Infection Control leadership and in compliance with OSHA, MIOSHA, and internal safety protocols.
• Collaborate with Human Resources on all staffing activities, including recruitment, onboarding, training, performance management, and terminations.
• Monitor center performance metrics and implement operational improvements through effective coaching and problem-solving.
• Address and resolve conflicts efficiently while fostering a positive and respectful work environment.
• Lead and support team development by modeling strong communication, accountability, and people management skills.

You may be a good fit for our Office Manager role if you:

• Demonstrate strong leadership and communication skill with welcoming demeanor
• Can work with interruptions and effectively manage multiple priorities in a fast-paced environment
• Bring a proactive, solution-oriented mindset to problem-solving and daily challenges
• Are self-sufficient and take initiative while also thriving in a collaborative, team-focused environment
• Possess excellent organizational skills, managing both personal workflow and center-wide operations effectively
• Have prior experience in dental, medical, or healthcare settings, with a solid background in staff management preferred

Qualifications:

• High school graduate or equivalent. (Required)

Competitive Compensation and Exceptional Benefits

Explore our exceptional benefits package, combined with competitive compensation, which aims to improve your overall well-being. Enjoy:

• Paid Time Off
• Nine Paid Holidays
• Health, Dental and Vision Insurance for You and Your Family
• Life Insurance, Short & Long-Term Disability
• 403(B) with Company Match up to 4%
• Wellness Program & Gym Membership Benefits
• Monthly Incentive Opportunities
• Student Loan Forgiveness Eligibility through Public Service Loan Forgiveness Program

Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers.

• My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.