Office Manager

Zocks; Denver (CO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

FSA

Unlimited PTO

Paid sick time

11 paid holidays

Parental leave

Equity

Job summary

Zocks is seeking an Office Manager to run the Denver office and support NY remotely. This role ensures smooth daily operations, vendor coordination, IT/AV troubleshooting, and a positive workplace experience for staff and visitors.

You will drive operations, manage office budgets, plan events, and coordinate onboarding for new hires, with growth into broader People Ops responsibilities. This role requires in-office presence five days a week in Denver.

Qualifications

• 2+ years in office management or workplace operations, ideally at a startup or fast-paced environment.
• Owner mindset with ownership and follow-through without heavy supervision.
• Comfortable when priorities shift mid-morning in a startup speed environment.
• Willing to do hands-on tasks, from mopping spills to moving furniture before meetings.
• Comfortable basic IT/AV troubleshooting and escalating when needed.
• Strong written communicator; happy to own office-wide announcements and vendor correspondence.
• Interested in growing into broader People Ops responsibilities over time.
• Able to be in the Denver office 5 days a week, without exception.

Responsibilities

• Keep the Denver office running with supplies, vendors, mail, deliveries, kitchen stock so workday stays on track.
• Greet visitors and ensure a well-run operation from sign-in to conference room setup.
• Be the first to fix wifi/AV issues or coordinate with vendors until resolved.
• Coordinate with the NY office and remote support for fast responses.
• Onboard new hires with scheduling, shipping laptops, and desk setup.
• Coordinate remote interviews and day-of logistics for candidates.
• Own vendor relationships and contracts; negotiate and monitor budgets.
• Spot issues before they become problems (badge readers, vendors, etc.).
• Develop employee perks and experiences to improve workplace culture.
• Support executive visits and events in Denver as needed.
• Bridge events with People Ops to boost morale and culture.
• Take on ad hoc People Ops projects as you grow into the role.

Skills

Office management

Startup experience

Vendor management

IT/AV troubleshooting

Budgeting

Strong written communication

Tools

Google Workspace

Slack

Job description

THE OPPORTUNITY

Join a team that’s changing financial services

Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work.

We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together.

WHO YOU ARE

The SHARC in the room

At Zocks, we hire for SHARC - five qualities that define how our best people work and win together.

S - Sharp

You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership.

H - Hungry

You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode.

A - Adaptable

Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next.

R - Resilient

Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture.

C - Curious

You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking.

About the Role

If a messy supply closet physically bothers you, and you've never met a wobbly conference room chair you didn't immediately want to fix - keep reading.

We're looking for an Office Manager to run our Denver office and be the person who makes it hum. You'll notice the wifi’s a bit spotty before it crashes. You'll know which vendor is starting to slip before anyone complains. You'll also lend a hand to our NY office remotely, so you'll be juggling more than one location and enjoy that kind of variety. Done well, this job is the reason people actually want to come into the office - that's the fun part.

This is not a "wait to be told what to do" role. We need someone hungry, high-energy, and genuinely excited by the challenge of keeping a growing company running smoothly - this position reports into People Ops and is a real on-ramp into broader People Ops work for the right person.

What You'll Do

• Keep the Denver office running like clockwork - supplies, vendors, mail, deliveries, kitchen stock - so the workday never gets derailed by something you could've caught first

• Make every visitor and client feel like they walked into a well-run operation, from sign-in through walking into a conference room that's already set up and ready to go

• Be the first call when tech misbehaves - wifi drops, AV glitches, a printer with a mind of its own - and either fix it on the spot or chase the vendor until it's actually resolved

• Be the friendly, responsive point of contact for our NY office - coordinating with local vendors, keeping supplies stocked, and making remote support feel just as fast as being down the hall

• Make new hires' first day feel like a big deal - scheduling, shipping laptops, decorating their desk - so day one in partnership with People Ops actually sticks in their memory

• Coordinate remote interviews and interview day logistics - scheduling candidates and being the first friendly face they see when they walk in

• Own vendor relationships and contracts (cleaning, parking, catering, maintenance, security) - negotiate well, track the budget closely, and speak up the moment a number looks off

• Spot what's about to go wrong before it does - the badge reader that's about to die, the vendor who's about to flake - and get ahead of it

• Dream up and get creative with employee perks and everyday experience that make this a place people genuinely want to be

• Denver is a company hub, so you may plan or support executive and leadership-level events and visits when they're in town

• Lean into the natural overlap between events and People Ops - swag, internal events, and elevated experiences that build culture, connection, and morale

• Raise your hand for ad hoc People Ops projects as you grow into the role

What We're Looking For

• 2+ years in office management, workplace operations, or a related coordination-heavy role, ideally at a startup or fast-paced environment

• A true "figure it out" mentality - ownership and follow-through with minimal oversight, and you don't let something sit because it's not technically your job

• Comfortable when priorities shift mid-morning and the plan changes - this role moves at startup speed, not a fixed routine

• A genuine "no task too small" mentality - you'll grab a mop for a spill, move furniture five minutes before a meeting, or do whatever the day actually needs, without waiting to be asked

• Comfortable troubleshooting basic IT/AV issues yourself before escalating (we're not looking for an IT background, just someone who won't be stumped by a wifi router)

• Strong written communicator, comfortable owning office-wide announcements and vendor correspondence

• Friendly, approachable, and calm under pressure - including with clients and executives on-site

• Vendor management and basic negotiation experience; comfortable with budget tracking and cost-consciousness

• Genuinely interested in growing into broader People Ops responsibilities over time

• Able to be in the Denver office 5 days a week, full stop

Bonus qualifications

• Experience supporting a second/remote office location

• Experience in financial services or a compliance-conscious environment

Logistics

• 5 days a week in the office, 8am–5pm MT (occasional early starts to meet a caterer or set up for an on-site event)

• Located in RiNo; parking provided for this role

• Background and reference checks required as part of onboarding

Interview process:

• 30-min recruiter screen

• Up to three 30-45-min video interviews

• A final onsite interview with the Hiring Manager

• Offer pending references.

Total estimated time: ~4 hours

COMPENSATION

• $70,000-$80,000 base salary

• Equity - we're all building this together

BENEFITS

The full picture

Health

• Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)

• Dental: 99% covered - Guardian, $1,500 annual benefit

• Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance

• FSA: Zocks matches dollar-for-dollar up to $500/year

Time off

• Unlimited PTO

• Paid sick time

• 11 paid holidays

Family

• Birthing parent: 12 weeks fully paid parental leave