Office Manager

Wideopenwest Networks, LLC; Denver (CO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA/FSA options

401(k) with company match

Paid time off

Company holidays

Tuition reimbursement

Broadband discounts

Job summary

Wideopenwest Networks, LLC is seeking an Office Manager to oversee day-to-day operations, sustain a welcoming and efficient workplace, manage supplies, facilities, mail, access badges, and office equipment.

You will partner with internal teams and external vendors to ensure smooth operations, support executive level activities when needed, and contribute to a positive experience for colleagues and visitors.

Qualifications

• Strong organizational and time-management skills, ability to manage multiple priorities.
• Excellent communication and interpersonal skills; professional demeanor.
• Ability to handle confidential information with discretion.

Responsibilities

• Oversee day-to-day office operations to maintain a clean, organized, and welcoming environment.
• Coordinate office supplies, inventory, and procurement, including beverages and snacks.
• Monitor and coordinate maintenance for printers and other equipment; report issues promptly.
• Manage badge access and coordinate with building management for security.
• Arrange meetings, space planning, and logistics for events and visits.
• Support executive leadership with calendar management, travel, and confidential information when needed.
• Maintain vendor relationships and coordinate with Accounts Payable for invoices and payments.

Skills

Organization

Communication

Attention to detail

Independent work

Microsoft Office

Confidential information handling

Customer service

Education

High school diploma

Associate degree (preferred)

Job description

Summary

The Office Manager is responsible for overseeing the day-to-day operations of the office and ensuring a welcoming, organized, safe, and efficient workplace environment. This role manages office supplies, facilities coordination, mail and deliveries, access badges, office equipment, and general administrative needs. The Office Manager partners with internal teams and external vendors to ensure the office operates smoothly and provides a positive experience for colleagues and visitors.

What WOW! Offers

Base salary between $70,000 - $80,000/year, based on experience

• Medical, dental, vision, and life insurance
• HSA and FSA options
• 401(k) with company match
• Paid time off and company holidays
• Tuition reimbursement for continued development
• Employee broadband discounts

Essential Duties and Responsibilities

Manage the day-to-day operations of the office, ensuring a clean, organized, welcoming, and well-functioning workplace. Coordinate office supplies, including ordering and maintaining appropriate inventory of office supplies, coffee, snacks, and other workplace necessities. Monitor office equipment and coordinate service and maintenance for printers and other office machines. Identify and report building maintenance and facility issues and coordinate with building management or vendors to resolve issues. Coordinate office space needs, seating arrangements, workspace changes, and general office layout. Serve as a point of contact for general office-related questions and administrative needs.

Executive Level Support

In the absence of the Executive Assistant, role will provide high-level administrative and operational support to executive leadership, managing calendars, meetings, travel arrangements, and confidential information.

Mail, Shipping & Deliveries

Sort and distribute incoming mail to the appropriate departments or individuals. Manage scanned mail retention and maintain organized records as needed. Receive, organize, and route incoming deliveries. Coordinate company-wide mailing and shipping needs, including preparing shipments and arranging deliveries.

Access & Workplace Security

Manage colleague badge access, including activating and maintaining access for colleagues and authorized individuals. Coordinate with appropriate internal teams and building management regarding office access needs.

Meetings & Office Events

Coordinate logistics for in-person meetings, including room setup, food, beverages, and other supplies. Support company and office events by coordinating logistics, supplies, vendors, and on-site needs. Assist with colleague engagement activities and office events as needed. Help ensure meeting spaces and common areas are prepared and maintained for colleagues and visitors.

Vendor & Administrative Support

Maintain relationships with office vendors, coordinate service agreements, monitor service quality, and address issues or concerns. Assist with onboarding new office-related vendors and coordinate with Accounts Payable to establish vendor accounts. Submit office-related invoices and payment requests to Accounts Payable and assist with tracking and reconciliation as needed. Maintain organized records, spreadsheets, and documentation related to office operations and expenses. Coordinate with vendors and internal partners to resolve office-related issues and ensure services are delivered as expected.

Colleague & Visitor Experience

Welcome colleagues, visitors, and guests and provide a positive first impression of the office. Coordinate visitor needs and assist with meeting logistics as appropriate. Coordinate office-related onboarding needs, such as workspace setup, access badges, supplies, and equipment, in partnership with P&C and IT. Support colleague recognition and workplace experience initiatives. Provide general administrative support across the organization as needed.

Additional Responsibilities

Assist with the return and coordination of company-issued IT equipment from departing colleagues. Support workplace health and safety initiatives, including emergency preparedness, evacuation procedures, and coordination of drills or safety requirements. Support ad hoc administrative and office-related projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum RequiredEducationandExperience

• High school diploma or equivalent required; associate degree in business administration, office administration, or a related field preferred.
• 5+ years of experience in office management, office administration, facilities coordination, or a related administrative role.
• Experience coordinating facilities, office vendors, or building management.
• Experience managing office budgets, invoices, and expense reporting.

Skills and Abilities to be Successful in this Role

• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and follow-through.
• Ability to work independently while collaborating effectively with employees at all levels of the organization.
• Proficiency with Microsoft Office Suite and common office technology.
• Ability to handle confidential and sensitive information with discretion.
• Strong customer service mindset and commitment to creating a positive employee and visitor experience.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform computer functions and operate routine office equipment Must be able to sit for extended periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

WOW! is one of the nation's largest Internet, cable, and phone providers. While we've grown a lot since we started, in the last 20 years we haven't forgotten our roots. WOW! has a deep, rich heritage of delivering the best experiences to our customers and we've worked hard to keep it that way. WOW!ing our customers is in our DNA. We are committed to putting our customers and team members first. So what does that mean for the people who come to work with us? It means you can make a difference while you grow your career at WOW!. When you join WOW!, you're joining a team that strives to delight our customers in everything we do; that goes the extra mile for those we serve. We're for being different - in a good way. Whether it's through showing respect, making things easy, or providing pleasant surprises, we're for building a culture that WOW! employees and customers truly love. We'd love for you to be a part of our team. We endeavor to make this site accessible to any and all users.