Office Manager

Tiello; Columbus (OH); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401K with company contributions

Paid holidays and paid time off

Strong work/life balance

Career growth within a growing organization

Supportive, team-oriented environment

Job summary

A growing organization in industrial refrigeration based in Columbus, OH, is seeking an experienced Office Manager to lead office operations and enhance systems efficiency. The ideal candidate will have strong skills in Excel and QuickBooks, experience in project-based environments, and a desire to implement process improvements. This is a fully on-site role. The company offers a supportive work-life balance and opportunities for career growth.

Qualifications

• Strong proficiency in Excel, including tracking, reporting, and data organization.
• Experience with QuickBooks and general accounting principles.
• Excellent communication skills and ability to work across departments.

Responsibilities

• Oversee all day-to-day office operations, ensuring organization, accuracy, and efficiency.
• Manage and track job costing, project financials, and operational reporting.
• Utilize QuickBooks and Excel to maintain accurate financial records.

Skills

Excel proficiency

QuickBooks experience

Job costing in project-based environment

Excellent communication skills

Strong organizational abilities

Multitasking abilities

Initiative in process improvement

Tools

QuickBooks

Excel

Job description

Position: Office Manager (Operations & Systems)

Location: Columbus, OH

Pay Range: $75,000 – $85,000

• 401K with company contributions
• Paid holidays and paid time off
• Strong work/life balance
• Career growth within a growing organization
• Supportive, team-oriented environment

Tiello has partnered with a growing industrial refrigeration and mechanical services organization seeking a highly capable Office Manager (Operations & Systems) to lead and optimize internal operations. This company is known for its technical expertise, strong customer relationships, and commitment to delivering high-quality work across commercial and industrial environments.

As the business continues to scale, they are looking for someone who can not only manage day-to-day office functions, but also analyze, improve, and build systems that support long-term operational efficiency.

Position Overview

The Office Manager will serve as the central hub of the organization, overseeing administrative operations, financial tracking, and internal processes. This role requires a technically-minded, systems-oriented individual who can identify inefficiencies, implement improvements, and support both office and field teams.

This is not a maintenance role - this is an opportunity to optimize and build better systems across the organization.

Key Responsibilities

• Oversee all day-to-day office operations, ensuring organization, accuracy, and efficiency
• Manage and track job costing, project financials, and operational reporting
• Utilize QuickBooks and Excel to maintain accurate financial records and reporting
• Support proposal creation, bid documentation, and project-related administrative tasks
• Act as the central communication hub for incoming calls and internal coordination
• Lead onboarding processes and develop standardized documentation and procedures
• Support HR-related administrative functions including reviews, bonuses, and personnel tracking
• Plan and coordinate company events and internal initiatives
• Identify inefficiencies in workflows and implement process improvements
• Evaluate and optimize systems across accounting, operations, and project support functions

Required Qualifications

• Strong proficiency in Excel, including tracking, reporting, and data organization
• Experience with QuickBooks and general accounting principles
• Experience supporting proposals, bids, or project documentation
• Experience with job costing in a project-based environment
• Strong organizational and multitasking abilities
• Excellent communication skills and ability to work across departments
• Proven ability to take initiative and improve processes independently

Preferred Background

• Experience within HVAC, industrial refrigeration, construction, or skilled trades environments
• 10–20+ years of experience in office management, operations, or similar roles
• Experience supporting field teams and project-based businesses
• Systems-minded approach with interest in improving workflows, tools, and processes

Physical & Work Environment Expectations

• Fully on-site role in Columbus, OH
• Ability to sit and work at a computer for extended periods
• Strong collaboration with both office and field personnel
• Professional communication and organizational leadership

Applicants must be authorized to work in the U.S.

Tiello LLC is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.