Office Manager

Eyecare Partners LLC; Columbia (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO & holidays

Base pay + bonus

Maternity leave

Employee discounts

Job summary

Clarkson Eyecare in Columbia, IL is seeking an Office Manager to lead day-to-day operations, drive Total Patient Experience, oversee staff, scheduling, inventory, and safety compliance. You will collaborate with physicians and office teams to maximize profitability while delivering quality patient care.

The role requires high school diploma, HR experience, proficiency with MS Office, and the ability to work flexible hours within a full-time schedule.

Qualifications

• Industry related experience beneficial.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Direct and drive the overall sales and profitability of an individual office location.
• Develop and maintain relationships with doctors and the office team; liaison between doctors and staff.
• Human Resource Management: recruitment, selection, training, coaching, and KPI coaching.
• Conduct performance reviews and compensation evaluations for the office team.
• Manage day-to-day operations: scheduling, meetings, inventory, training, and reporting.

Skills

HR management

Team leadership

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com .

Job Title: Office Manager
Company: Clarkson Eyecare
Location: Columbia, IL
Pay: Pay for this role ranges from $21-23/hr, depending on experience. We also offer bonus and commission incentives!

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Competitive Base Pay + Bonus
• Paid Maternity Leave
• Employee Discounts

Hours: Full Time

Our offices are open Monday-Friday 8am-7pm, Saturday 8am-1pm

• You may need to work a little earlier and/or later as needed
• You will not work all of these hours, but you must have open availability to work any shift within these hours

SUMMARY

Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician’s License for states where required by the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

QUALIFICATIONS

• Industry related experience will be beneficial
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required

LICENSES AND CREDENTIALS

• ABO, NCLE and/or LDO could be preferred

SYSTEMS A ND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact [phone]. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.