Office Manager

PRISM Vision Group; Chevy Chase (MD); On-site; USD 55,000 - 115,000; Full time

Job summary

Retina Group of Washington in Chevy Chase, MD, part of PRISM Vision Group, is seeking an Office Manager to run daily practice operations on-site. This exempt role oversees personnel, policies, and patient accounts while ensuring HIPAA compliance and efficient resource use.

The ideal candidate has 3+ years in management, healthcare office experience, and strong MS Office skills. Responsibilities include staff scheduling, performance reviews, and continuous process improvements to deliver superb

Qualifications

• Education: GED or BA/BS preferred.
• Healthcare office experience required.
• 3+ years in a management role preferred.

Responsibilities

• Manages day-to-day practice operations; administers policies and procedures.
• Oversees office financials and promotes efficient use of resources; dispenses/reconiles petty cash.
• Oversees staff scheduling, time and attendance, including vacations, sick/personal time.
• Interviews, hires and trains new employees as necessary.
• Ensures staff are familiar with job requirements and safety procedures.
• Conducts annual performance reviews and provides coaching.
• Facilitates regular departmental and office staff meetings.
• Promotes professionalism and superior customer service; develops process improvements.

Skills

HIPAA compliance

MS Office

Communication

Time management

Staff mentoring

Education

High School Diploma or GED

BA/BS degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

This onsite, exempt role is located at Retina Group of Washington, Chevy Chase, MD location, which is part of Prism Vision Group.

Compensation Range: $55,431.64 - $115,127.25/Annual (Dependent on Experience)

The Office Manager is responsible for managing daily operations of the office, personnel management and ensuring policies and procedures are followed. The Office Manager leverages administrative and clinical knowledge to coordinate efficient operations management.

Role And Responsibilities

• Manages day to day practice operations; administers policies and procedures.


• Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash


• Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.


• Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary


• Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment


• Conducts annual employee performance reviews; provides ongoing coaching and mentorship


• Facilitates regular departmental and office staff meetings


• Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis


• Manages accurate filing and organization of patient accounts/demographics


• Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)


• Regularly interfaces with staff, physicians, patients, and other stakeholders


• Keeps abreast of industry best practices and pursues continued education


• Performs other duties as assigned

Position Qualifications

Education: High School Graduate or General Education Degree (GED). BA/BS degree preferred

Experience: 3+ years’ experience in a management role preferred; healthcare office experience required

Knowledge/Skills/Abilities

• Experience supporting compliance with organizational policies, procedures and systems


• Advanced knowledge of HIPAA guidelines, practices and procedures


• Knowledge of medical practices, terminology, and reimbursement policies


• Solid computer skills – MS applications required (Word, Excel, PowerPoint)


• Outstanding written and oral communication skills; ability to communicate clear expectations


• Superior organizational and time-management skills; ability to prioritize and delegate responsibilities


• Skill in evaluating the effectiveness of existing methods and procedures


• Skill in operating a variety of office equipment and computer programs


• Demonstrated ability to mentor and support the professional development of staff members


• Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity


• Ability to thrive in a fast-paced, dynamic organization

WORK ENVIRONMENT

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.