Office Manager

St. Mark Church; Catonsville (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

St Mark Catholic Church in Catonsville, MD is seeking a Parish Office Manager to support the Pastor with daily administrative and communication needs. The role maintains the parish office and campus operations, manages calendars, prepares bulletins and website content, and coordinates meetings and volunteer tasks.

The ideal candidate has office administration experience, strong organizational skills and a collaborative spirit.

Qualifications

• Experience in office administration, customer service, communications or a related field.
• Excellent organizational, communication and interpersonal skills.
• Strong computer proficiency with Microsoft Office Suite, Adobe Acrobat, Publisher, Canva and parish software.

Responsibilities

• General office support including typing, filing, answering phone and mail distribution.
• Welcome parishioners and visitors with warmth and professionalism; prepare welcome packets.
• Manage parish calendar, appointments, meetings and events.
• Prepare communications such as weekly bulletin, website, social media and emails.
• Coordinate staff meetings and prepare agendas and materials; record minutes.

Skills

Excellent organizational skills

Strong communication

Interpersonal skills

Ability to prioritize

Customer service experience

Team collaboration

Tools

Microsoft Office Suite

Adobe Acrobat

Microsoft Publisher

Canva

Parish database software

Job description

The Parish Office Manager reports to and supports the Pastor in the daily administrative and communication needs of the parish while helping to ensure the smooth and efficient operation of the parish office and campus.

Administrative and Office Responsibilities:

• General office support, including typing, filing, answering phone, receiving and distributing mail and maintaining copiers and other office equipment.
• Welcome parishioners and visitors with warmth, professionalism and hospitality, and prepare welcome packets for new parishioners.
• Manage the parish calendar and schedule appointments, meetings and parish events.
• Prepare and assist with parish communications, including the weekly bulletin, parish website, social media platforms, parish-wide emails and weather related or other announcements.
• Manage the weekly parish bulletin process, working with the bulletin publishing company.
• Assign parish office volunteer duties, including work with ministry platform software and other necessary tasks.
• Prepare and record cash receipts in Excel for deposit and processing by Business Manager.
• Coordinate staff meetings with pastor and staff.
• Prepare staff meeting agendas and materials as requested, take meeting minutes and distribute follow-up notes.
• Manage Virtus screening for staff and volunteers.
• Maintain confidential parish records with discretion and professionalism.
• Be available for consultation outside normal working hours in the event of a facilities or parish emergency.
• Obtain the offertory collection from the church on a weekly basis for the collection counting team.
• Initiate and prepare parish Mass announcements and other communications as requested.
• Collaborate closely with the Pastor, clergy, staff and volunteers to ensure that parish ministries and events are operating in a well-organized manner.
• Prepare parish reports, mailing lists, statistical information and parish data as requested by the Pastor.
• In addition to the duties listed, the Office Manager shall perform other duties as assigned by Pastor.

Position Qualifications:

• Roman Catholic in good standing.
• Commitment to embracing and supporting the mission and values of St. Mark Catholic Church.
• Knowledge and willingness to support and advance the mission of the Catholic Church through professional, respectful and faith filled service.
• Experience in office administration, customer service, communications or a related field.
• Excellent organizational, communication and interpersonal skills.
• Strong computer proficiency, including Microsoft Office Suite, Adobe Acrobat, Microsoft Publisher, Canva, parish database software and other publishing or communication platforms.
• Ability to maintain strict confidentiality and exercise sound judgment.
• Ability to prioritize multiple responsibilities, work independently and meet deadlines in a sometimes fast paced environment.
• Strong attention to detail and a commitment to accuracy.
• A collaborative spirit with the ability to work effectively as part of a team.
• A genuine interest in getting to know parishioners and fostering a welcoming parish environment.
• Interest in learning and implementing new technologies and communication tools to enhance parish ministry and administration.