Office Manager

Behavioral Health Group - BHG; Brooklyn Park (MN); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Flexible schedules

No nights and no Sundays

Generous paid time off

Holidays off

Medical, dental and vision coverage

Life insurance

Disability protection

401(k) match

Quarterly bonus potential

Certification incentives

Employee Assistance Program

Wellness services

Tuition reimbursement

Job summary

Behavioral Health Group - BHG is seeking a committed Office Manager to support patient-centered care and recovery. You will maintain accurate patient and financial records, manage the administrative team, and promote a well-organized, supportive environment at our on-site facility in Brooklyn Park, MN.

The role emphasizes efficient scheduling, regulatory compliance, and a compassionate approach to care. You’ll collaborate with staff to ensure smooth operations and a positive patient experience,

Qualifications

• High school diploma or equivalent.
• 3 years of general office experience or 1 year of office management experience.
• Must hold and maintain a valid driver’s license.

Responsibilities

• Provide care by supporting intake, scheduling, and discharge processes to ensure a positive patient experience.
• Coordinate patient appointments with medical staff to promote timely access to care.
• Develop staff schedules and coordinate daily workflow to keep operations running smoothly.
• Ensure compliance with regulatory, accreditation, and organizational standards.

Skills

General office experience

Office management experience

Driver's license

Education

High school diploma or equivalent

Job description

We’re looking for a committed and proactive Office Manager who is dedicated to patient-centered care and recovery. With us, you’ll play a critical role in promoting a well-organized and supportive environment, maintaining accurate patient and financial records, and managing the administrative support team. If you want to make an impact on the lives of many, join us in our mission to break patients free of addiction and rebuild hope.

Schedule: 5:30AM – 2:00PM (Monday - Friday), fully on-site

Pay: $25.00 - $31.00 hourly + bonus structure

What BHG Can Offer You

Work-Life Balance

• Flexible and predictable schedules.
• Early in/early out hours.
• No nights and no Sundays.
• Generous paid time off.
• Enjoy holidays off.

Comprehensive Benefits

• Medical, dental and vision coverage, plus life insurance and disability protection.
• Competitive discretionary 401(k) match.

Recognition and Rewards

• Competitive compensation.
• Quarterly bonus potential.
• Incentives for certifications or licenses.

Employee Perks

• Employee Assistance Program (EAP).
• Self-care and wellness services.
• Exclusive discounts on various services and entertainment options.

Grow With Us

• Role-based training programs.
• Developmental opportunities.
• Clinical supervision hours.
• Certification support.
• Career advancement pathways with our leveling program.
• Tuition reimbursement.

What You’ll Do

Provide Care

• Help ensure every patient begins and completes their treatment journey with a positive, compassionate experience by supporting intake, scheduling, and discharge processes.
• Coordinate patient appointments with medical staff to promote timely access to care.
• Develop staff schedules and coordinate daily workflow to keep operations running efficiently.
• Ensure compliance with all regulatory, accreditation, and organizational standards.

Manage Documentation and Inventory

• Safeguard the accuracy of patient identification, financial records, and fee collection processes to maintain trust.
• Assist patients with insurance documentation to help reduce barriers to treatment.
• Prepare bank deposits, complete accounting responsibilities, and submit timely operational reports that support informed decision-making.
• Manage office supplies, reception operations, and daily administrative needs to create an organized environment for patients and staff.

Team Building

• Lead, mentor, and support the administrative team in delivering exceptional service to patients and colleagues.
• Recruit, train, coach, and evaluate administrative staff while fostering accountability, collaboration, and professional growth.

Required Qualifications

• High school diploma or equivalent.
• 3 years of general office experience or 1 year of office management experience.
• Must hold and maintain a valid driver’s license

Preferred Qualifications

• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality requirements and information release protocols.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.

Physical Requirements And Working Conditions

• Fast-paced clinical environment with period of increased activity.
• Exposure to patients with substance use disorders, mental health conditions, infectious diseases, and criminal justice involvement.
• Prolonged standing, bending, and stooping.
• Alternating between sitting and standing throughout the workday.
• Potential exposure to bloodborne pathogens.
• Use of appropriate personal protective equipment (PPE) when required.
• Frequent keyboarding and computer use.

Our Team

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services. With over 110 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients and helps patients find real recovery.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.