Office Manager

Fields Senior Living; Bakersfield (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Fields Senior Living in Bakersfield, CA is seeking an Office Manager to oversee front desk operations and administrative services for our resident-focused community.

You will manage accounts payable/receivable, payroll, resident files, communications with residents and families, census reporting, and ensure safety and policy adherence. The role requires strong organization, leadership, and the ability to multi-task in a fast-paced environment.

Qualifications

• Must be Drugfree and submit to Urine Analysis Drug screening upon hire and routinely.
• Must pass Criminal Background Check, Health Screening including TB test.
• Must be eighteen (18) years old
• Above entry level PC computer skills. Ability to compute numerical data and general bookkeeping knowledge and experience.
• A passion for helping seniors, especially those living with Dementia and Alzheimer’s Disease.
• Experience working with Dementia residents.
• Ability to communicate clearly and effectively, both in reading and writing.
• The employee shall be responsible for maintaining the integrity of Fields Senior Living

Responsibilities

• Handle accounts receivable (recording and depositing funds), accounts payable (stamping, coding & getting approvals for bills) and payroll processing as directed by the Executive Director.
• Answer and direct incoming calls; assist with maintenance of resident files and correspondence.
• Assist with collection and maintenance of personnel files; orient new employees; in-service or other tasks as directed by the Executive Director.
• Supervise front desk reception; ensure coverage 7 days a week.
• Conduct trainings and coaching of the receptionist; provide mentorship as opportunities arise.
• Communicate professionally with residents, families, staff and professionals to create a positive environment and image.
• Manage resident census and related reporting (Daily Units Occupied, Daily Per Unit Resident Count, Monthly Meal Count, Tray Service Report; petty cash).
• Process monthly statements for residents and monthly increase letters; communicate status alerts to Home Office.
• Follow policies and procedures; adhere to fire safety policies; attend staff meetings and trainings; participate in activities and events.
• Follow safety precautions and perform other duties as assigned.

Skills

Leadership qualities

Clear communication

Multi-tasking

Organizational skills

Detail and teamwork

Maturity

Appearance

Passion for seniors

Numerical data & bookkeeping

Drug-free

Background check

Dementia experience

Job description

Essential Functions and Responsibilities:

• Financial responsibilities include assistance with accounts receivable (recording anddepositing funds), accounts payable (stamping, coding & getting approvals for bills) andpayroll (reviewing, verifying, & completing payroll spreadsheet) and other financialrelatedfunctions as directed by theExecutive Director.
• Administrative services include primary responsibility for answering and directingincoming calls, assistance with collection and maintenance of resident files, assortedcorrespondenceorotheradministrativefunctionsasdirectedbytheExecutiveDirector.
• Personnel services includes assistance with collection and maintenance of personnelfiles, orientation of new employees, ongoing in-service or other functions as directed bytheExecutive Director.
• Office Managers supervises the front desk receptionist desk. Ensuring all hours of coverage at the desk, 7 days a week and during “open” times.
• Conduct trainings and coaching and mentoring of the receptionist where opportunities present themselves.
• The Office Manager communicates professionally with residents, families, staff and otherprofessionals to create an enriching and positive environment and a professional imagetothecommunityatlarge.
• Manage resident census and related reporting including, Daily Units Occupied, Daily PerUnit Resident Count, Monthly Meal Count, Tray Service Report & maintaining PettyCashfor Reception Desk & Main Station.
• Processingofmonthlystatementsforresidentsandmonthlyincreaselettersasneeded.
• To communicate with Home Office status alerts as they relate to the residents oremployees
• Adheretoallpoliciesandproceduresofthecommunity.
• Beknowledgeableof andfollowallfiresafetypoliciesandprocedures.
• Attendanceonthejobasscheduled.Attendstaffmeetingsasdirected.
• Attendandparticipateineducationalclassesandon-the-jobtrainingprogramsasdirected.
• Participateasassignedinactivities,specialevents,marketingefforts,andspecialprograms.
• Follow established safety precautions when performing tasks and when usingequipment.
• Otherdutiesasassigned.

Additional Functions:

• Always maintains confidentiality and privacy of our residents and staff
• Relate to residents in a courteous, empathetic, and cooperative manner.
• Must possess qualities of leadership, tact, and adaptability to change. Must be neat in appearance, pleasant personality, be congenial to fellow team members, residents, families and the public in general. Must be capable of using own judgement and initiative in daily duties.
• Must be a mature individual.Must possess the ability to multi-task in a fast-pacedenvironment and perform a variety of tasks, often changing assignments on shortnotice.
• Must have strong organizational skills, as well as the ability to prioritize and meetdeadlines.
• Mustbedetailandteam-workoriented.
• Must attend required in‑services/ workshops to further education of skills andcommunityrequirements.

Qualifications:

• MustbeDrugfreeandsubmittoUrinaryAnalysisDrugscreeninguponhireandroutinely.
• Must be able to pass Criminal Background Check, Health Screening including TB test.
• Must be eighteen (18) years old
• Above entry level PC computer skills. Ability to compute numerical data and general bookkeeping knowledge and experience.
• A passion for helping seniors, especially those living with Dementia and Alzheimer’s Disease.
• Experience working with Dementia residents.
• Ability to communicate clearly and effectively, both in reading and writing.
• The employee shall be responsible for maintaining the integrity of Fields Senior Living

Physical Demands and Requirements:

• Maintain ability to lift 25 pounds; to stand or walk throughout the vast majority of the work day; and to frequently push, pull, bend, twist and reach.
• Mustbewillingtobeactiveandonfeetduringa quarter of shift.
• Must have sufficient manual dexterity to work with the fingers and to reach/hand items