Office Manager

PuroClean; Auburn (AL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean, a leader in emergency property restoration services, is hiring an Office Manager to lead the office team in Auburn, AL. You will oversee accounting and administrative tasks, ensure accurate reporting, and implement annual budgets.

The role emphasizes training staff on QuickBooks Pro and MS Office, maintaining documentation, and driving customer satisfaction while upholding safety standards. Franchises offer strong advancement and competitive wages.

Qualifications

• Experience in office administration and accounting.
• Ability to train and coach office staff.
• Experience using QuickBooks Pro and MS Office.

Responsibilities

• Managing customer and client satisfaction and representing and improving brand operations.
• Being proactive in resolution of customer issues, concerns and complaints.
• Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities.
• Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration.
• Continue professional development of company-specific skills and expertise: office procedures and processes.
• Safety and risk management, following and maintaining guidelines for all field staff and office personnel.

Skills

Leadership

Attention to detail

Multitasking

Communication

Customer service

Tools

QuickBooks Pro

Microsoft Office

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

Office Manager

Perks

• Online Mobile Courses
• Flexible Scheduling
• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

With a ‘One Team’ mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro®, and Microsoft® Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• Managing Customer and client satisfaction and representing and improving brand operations
• Being proactive in resolution of customer issues, concerns and complaints
• Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
• Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
• Continue professional development of PuroClean® specific skills and expertise: office procedures and processes
• Safety and risk management, following and maintaining guidelines for all field staff and office personnel

Qualifications

• Focus on personal development, team building, and leadership skills is essential
• Attention to detail, aptitude for multitasking and calm under pressure
• Ensure clear communication with entire staff, ability to manage relationships.
• Aptitude with record keeping, easily accessing information, and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines, organizational and leadership skills
• Ability to learn quickly and flexible with change and professional challenges

Compensation

Compensation: $50,000.00 - $80,000.00 per year

“We Build Careers” - Steve White, President and COO

With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.