Office & Food Pantry Manager

Toledo Community Foundation; Sylvania (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Jewish Federation of Greater Toledo is seeking an organized, client‑focused OFPM professional to manage the Sekach Building front desk, ensure a welcoming, secure experience, and support program delivery.

A minimum associate’s degree and strong written and verbal communication are required; proficiency with Word, Excel and PowerPoint is essential, with donor management software preferred. This is primarily onsite.

Qualifications

• Associate’s degree or equivalent from an accredited institution is required.
• Excellent written and verbal communication skills are essential.
• Ability to work occasional evenings, weekends, and local travel as needed.
• Strong computer proficiency; donor management software experience preferred.

Responsibilities

• Serve as the primary reception point for the Sekach Building, ensuring a welcoming, professional, and secure experience.
• Maintain the JSFSS calendar and coordinate activities and events.
• Coordinate daily Food Pantry operations, including purchases and inventory.
• Oversee the Meijer Simply Give program and other pantry funding resources.
• Support partner organizations by coordinating pantry resources and collaboration.
• Process and manage monthly client care subsidy invoices accurately and promptly.
• Record and process contributions, memorial gifts, and tribute donations, as assigned.
• Provide administrative support to the VP of JSFSS and the Social Work team.
• Maintain Pantry policies and procedures and assist with holiday food drives and events.
• Other duties related to the OFPM role as directed.

Skills

Communication skills

Customer service

Adaptability

Education

Associate's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Nonprofit donor management software

Job description

Posted: August 11, 2026
Expires: October 10, 2026

JEWISH FEDERATION OF GREATER TOLEDO

A minimum of an associate’s degree or equivalent from an accredited institution of higher education and at least two years of experience in a direct service or related field are required. Excellent written and verbal communication skills, as well as strong computer proficiency, are essential. Must be available to work occasional evenings and weekends and travel locally, as needed. A valid driver’s license, reliable personal vehicle, and proof of current automobile insurance are required. Mileage reimbursement is provided for approved work-related travel. Proficiency in Microsoft Word, Excel, and PowerPoint is required. Experience with nonprofit donor management software is preferred. As the “front door” of the agency, a gracious, welcoming, and customer-focused demeanor is highly desirable. The successful candidate will be adaptable, able to remain composed under pressure, and demonstrate initiative as a flexible team player. Must maintain strict confidentiality, effectively manage multiple priorities in a fast-paced environment with frequent interruptions, and exercise sound independent judgment when appropriate. Experience working with adults age 60 and older is preferred. Knowledge of Jewish religion, values, and culture is a plus. Must be able to lift up to 50 pounds. This position is primarily onsite and is not eligible for a flexible, work-from-home arrangement.

REPORTING RELATIONSHIPS AND RESPONSIBILITIES

This position is supervised directly by VP Jewish Senior, Family & Social Service but shall have reporting and working relationships with the JSFSS Social Workers and other JFGT departments, as assigned.

POSITION RESPONSIBILITIES

• Serve as the primary point of contact for the Sekach Building reception area, ensuring a welcoming, professional, and secure experience for clients, visitors, volunteers, and community partners while managing building access.
• Promote the safe and efficient operation of the Sekach Building by maintaining situational awareness and collaborating with the Security Director on safety and security protocols.
• Provide administrative and logistical support for JFGT and JSFSS programs and events, including maintaining the JSFSS calendar and coordinating activities held within the Sekach Building.
• Coordinate daily Food Pantry operations, including purchasing, inventory management, client distribution, administration of the Meijer Simply Give program, and oversight of other food pantry funding resources.
• Support community partner organizations (including Bethany House, Center of Hope, and Hillel) by coordinating food pantry resources and maintaining collaborative relationships.
• Process and manage monthly client care subsidy invoices accurately and in a timely manner.
• Record and process contributions, memorial gifts, and tribute donations, as assigned.
• Maintain efficient office operations by managing common areas, office procedures, correspondence, filing systems, supplies, and equipment for the Sekach Building.
• Provide administrative support to the VP of JSFSS and the Social Work team, as assigned.
• Maintain and update Food Pantry policies and procedures and ensure client compliance with program guidelines.
• Coordinate and support community food drives and other Food Pantry benefit initiatives in partnership with community organizations.
• Manage the planning, preparation, and distribution of holiday food packages for assigned Jewish holidays.
• Other duties as assigned that are reasonably related to JFGT’s mission and within the general competencies and expectations for the OFPM role as determined by the VP of JSFSS and the Chief Executive Officer.

CLIENT RIGHTS

• Maintain confidentiality of all client information
• Report complaints to supervisor (VP - JSFSS)
• Treat all clients and JFGT employees with dignity and respect