Office Experience Lead

CrossCountry Consulting LLC; McLean (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare options

401(k) with company matching

Wellness reimbursement programs

Technology stipends

Parental and maternity leave policies

Job summary

CrossCountry Consulting LLC is seeking an Office Coordinator to support the Tysons Corner headquarters in a fast-paced, collaborative environment. The role focuses on delivering a welcoming office experience, managing facilities, and coordinating executive support and events.

The ideal candidate has 2+ years in a professional services setting, strong Microsoft Office skills, and a proactive, energetic demeanor.

Qualifications

• Minimum of two years of related business experience.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
• Enthusiasm for being in the office daily and driving others to feel the same.
• Excellent presentation, verbal, and written communication skills.
• Thrives in a fast-paced environment with urgency, accountability, and ownership.

Responsibilities

• Serve as the primary point of contact and highly visible face of the Tysons Corner headquarters.
• Ensure workspaces, kitchens, conference rooms, and shared areas are clean, stocked, and ready for use.
• Manage inventory and ordering of office, kitchen, meeting, and event supplies.
• Coordinate conference rooms and provide end-to-end support for leadership meetings.
• Plan and support bi-weekly office lunches, off-site meetings, and office engagement activities.
• Build relationships with other Office Coordinators and Executive Assistants across offices.
• Manage building and vendor relationships and contracts, including parking and badge management.
• Maintain office policies and resources and support compliance.
• Support executives with scheduling, catering, and expense reports.

Skills

Office coordination

Communication

Time management

Tools

Microsoft Office

Job description

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

Position Overview

We’re looking for an Office Coordinator to join our growing team where excellence is a priority, collaboration is the norm, energy is contagious, and the opportunity to make an impact is endless. This highly visible role supports our Tysons Corner headquarters and is ideal for someone who thrives in a fast-paced environment where priorities can shift quickly. It requires a service mindset, a keen eye for detail, high energy, a strong sense of urgency, and the ability to proactively solve problems while remaining poised and polished.

This role is the “face” of our corporate headquarters located in Tysons Corner and makes all employees and guests feel welcome by ensuring clean working and social areas, well-stocked supplies, and making it easy for people to interact and be productive. This individual takes pride in the experience of both employees and visitors. Ability to positively interact with Executives, employees and external vendors and candidates is essential.

This position requires a presence in the office 5 days per week.

What You'll Do

• Serve as the primary point of contact and highly visible “face” of the Tysons Corner headquarters, warmly welcoming employees, candidates, vendors, and guests; managing office badges and gym waivers; and responding proactively to day-to-day office needs.
• Take ownership of the daily office experience from start to finish, ensuring workspaces, kitchens, conference rooms, coffee and snack stations, and shared areas are clean, organized, fully stocked, and ready for employees and visitors.
• Manage inventory and ordering office, kitchen, meeting, and event supplies while maintaining organized supply closets, cabinets, and storage areas.
• Manage office space configurations, equipment, and technology needs; partner with IT and building management to resolve issues quickly and maintain high standards across the office.
• Coordinate conference rooms and provide end-to-end support for leadership meetings, including room setup, technology testing, supplies, catering, on-site troubleshooting, and before- or after-hours coverage as needed.
• Plan and support bi-weekly office lunches, local off-site meetings, charitable initiatives, celebrations, employee gifts, and other office engagement activities.
• Build collaborative relationships with other Office Coordinators, and Executive Assistants across offices to share information, coordinate firmwide activities, provide backup coverage, and create a consistent employee and guest experience.
• Manage building and vendor relationships and contracts, including parking, Datawatch badge management, and other office service providers.
• Maintain office policies and resources, including the Company Contact List, Emergency Response Plan, and Employee Office Expectations, and partner with office leadership and the Business Manager to support compliance.
• Support one to two executives and the DC Managing Partner as needed, including scheduling and meeting logistics, catering, supplies, room coordination, and timely and accurate Partner expense reports as assigned.
• Ensure Tysons office new hires are included in firmwide Town Halls and support other firmwide and Organizational Development needs as requested.
• Own ad hoc operational projects and tasks, including record keeping, material preparation and printing for training, gift ordering, and other evolving headquarters needs that may fall outside the standard job description.
• Frequently walk, stand, kneel, reach, squat, stoop or bend, and lift and carry objects up to 30 lbs.
• Work onsite Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexibility to support before- or after-hours meetings and events.
  
  

What You'll Bring

• Minimum of two years of related business experience, preferably within a professional services firm or similar environment.
• Proficiency in Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook.
• An enthusiasm to being in the office daily and creating an environment that drives others to feel the same way.
• Excellent presentation, verbal, and written communication skills.
• Thrives in a fast-paced environment and demonstrates a strong sense of urgency, accountability, and ownership from start to finish.
• Proven ability to proactively manage multiple priorities, anticipate needs, and adapt quickly to changing business demands while maintaining strong organization and attention to detail.
• Comfortable working with senior executives and managing high-visibility headquarters activities with professionalism, discretion, and confidence.
• High energy, enthusiasm, and an entrepreneurial spirit.
• Creativity, self-confidence, and flexibility.
• A great sense of humor is required!
  
  

For applicants located in Virginia, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $60,000-$68,000 per year + annual bonus + additional benefits.

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.