Office Experience Coordinator

Ricoh USA, Inc.; San Diego (CA); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

401K

Health insurance

Paid time off

Tuition assistance

HSA

FSA

Job summary

Ricoh USA, Inc. is seeking a Site Leader in San Diego to oversee daily operations of a small site and serve as the primary contact for onsite office services.

You will ensure professional operations, coordinate facilities-related activities, and support contracted services across multiple functions. The role requires strong customer service, organizational skills, and the ability to manage multiple priorities.

Qualifications

• Experience in office administration or related field.
• Strong customer service and communication skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficiency in MS Office Suite (Outlook, Word, Excel).
• Ability to lift and move office supplies as needed.

Responsibilities

• Serve as the primary point of contact for day-to-day office operations, ensuring a professional, organized, and welcoming workplace environment.
• Coordinate facilities-related activities, including reporting maintenance concerns, tracking repairs, and following up on issues such as wall blemishes, furniture damage, lighting, and workspace upkeep.
• Maintain inventory of office, kitchen, and conference room supplies; monitor stock levels and place orders as needed.
• Ensure common areas, break rooms, conference rooms, and collaborative spaces are clean, organized, and fully stocked.
• Provide reception coverage by greeting visitors, managing guest access, answering inquiries, and delivering a positive customer experience.
• Prepare and set up conference rooms for meetings, training sessions, executive visits, and special events, including room configuration and coordination of required resources.
• Partner with vendors, facilities teams, and building management to support site maintenance, workplace services, and operational needs.
• Assist with office moves, workstation setup, seating arrangements, and space planning activities.
• Support shipping, receiving, and package distribution activities as needed.
• Conduct regular site walks to identify operational, safety, or maintenance concerns and ensure timely resolution.
• Maintain accurate inventory records and track supply usage to support cost-effective operations.
• Support company events, employee engagement activities, and onsite meetings through logistics coordination and setup.
• Proactively identify opportunities to improve workplace efficiency, organization, and the overall employee experience.

Skills

Office administration

Customer service

Organizational skills

MS Office

Tools

Outlook

Word

Excel

Job description

Job Description

Site Leader

Pay Rate:

$23.00 - $25.50 per hour

Position Profile

The Site Leader is responsible for overseeing the daily operations of a small site and serves as the primary point of contact for onsite office services. This role acts as a resource for a small team, escalates facility-related issues to leadership, supports operational excellence, and ensures customer service expectations are consistently met.

The Site Leader is accountable for performing contracted office services, including but not limited to Copy Services,Courier Services,Managed Print Services,Hospitality Services,Imaging Services,Mail Services.

This position also serves as the onsite point of contact for customer concerns and contract compliance when no Site Manager is assigned.

Roles & Responsibilities

• Serve as the primary point of contact for day-to-day office operations, ensuring a professional, organized, and welcoming workplace environment.
• Coordinate facilities-related activities, including reporting maintenance concerns, tracking repairs, and following up on issues such as wall blemishes, furniture damage, lighting, and workspace upkeep.
• Maintain inventory of office, kitchen, and conference room supplies; monitor stock levels and place orders as needed.
• Ensure common areas, break rooms, conference rooms, and collaborative spaces are clean, organized, and fully stocked.
• Provide reception coverage by greeting visitors, managing guest access, answering inquiries, and delivering a positive customer experience.
• Prepare and set up conference rooms for meetings, training sessions, executive visits, and special events, including room configuration and coordination of required resources.
• Partner with vendors, facilities teams, and building management to support site maintenance, workplace services, and operational needs.
• Assist with office moves, workstation setup, seating arrangements, and space planning activities.
• Support shipping, receiving, and package distribution activities as needed.
• Conduct regular site walks to identify operational, safety, or maintenance concerns and ensure timely resolution.
• Maintain accurate inventory records and track supply usage to support cost-effective operations.
• Support company events, employee engagement activities, and onsite meetings through logistics coordination and setup.
• Proactively identify opportunities to improve workplace efficiency, organization, and the overall employee experience.

Qualifications

• Experience in office administration, office services, facilities coordination, workplace services, hospitality, or a related field.
• Strong customer service and communication skills.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to work independently and take initiative in resolving issues.
• Ability to lift and move office supplies, packages, or materials as needed.

Disclaimer

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, efforts, or working conditions associated with the role.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 8765

Job Category : Digital Services & Delivery

Posting Date : 2026-10-15T18:34:21+00:00

Job Schedule : Full time

Locations : San Diego, CA, United States

Salary Range : $23.00 - $25.50

Driving requirements : Non-driver

Sign-on Bonus : No