Office Coordinator- Wound Care

Blanchard Valley Health System; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Blanchard Valley Health System is seeking an Office Coordinator to oversee clerical, billing, registration, and scheduling at the Wound Center. This role ensures accurate data entry, coding, and patient flow, collaborating with clinical leadership to maintain efficient operations.

The ideal candidate has strong computer skills, basic finance knowledge, and excellent customer service and communication abilities to support timely billing, appointment management, and revenue tracing.

Qualifications

• High School graduate required.
• Computer literacy required (Word, Excel).
• Basic Finance knowledge.
• Positive service‑oriented interpersonal and communication skills required.

Responsibilities

• Enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service.
• Establish a system to track managed care patients and the number of approved visits along with the authorizations number from the payer.
• Coordinate the billing program with the hospital through integration of software and wound charting program.
• Maintain a scheduling system for patients on a rotational basis for physician assignment based on insurance participation and physician preference.
• Schedule/verify all patient appointments and assist in scheduling emergency patients visits.

Skills

Interpersonal communication

Customer service orientation

Attention to detail

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Purpose of this position

Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.

Job Duties / Responsibilities

• Will enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges.
• Establish a system to be able to track managed care patients and the number of approved visits along with the authorizations number from the payer.
• Coordinate the billing program with the hospital through the integration of the software program, wound charting program.
• Will maintain a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws (i.e. podiatrists) and physician preference.
• Establish a system to track cancelled appointments and reschedule those patients.
• Schedule/verify all patient appointments and collaborate with the Clinical Supervisor in scheduling emergency patients visits.
• Make appointment confirmation calls to patients one day prior to their scheduled appointments in the wound center.
• Maintain and update as necessary a list of insurance plans that each Wound Center panel physician participates in.
• Help schedule follow-up test/procedures that are required before the patient leaves the wound center.
• Ensure timely completion of chart (per hospital policy) in order for it to be sent to medical records once the patient is discharges from the Wound Center.
• Submits CPT/DX codes to physicians billing program (Mysis).
• Establish a system to track downstream revenue.

Requirements

• High School graduate required
• Computer literacy required (Word, Excel
• Basic Finance knowledge
• Positive service-oriented interpersonal and communication skills required.

Preferences

• Associate Degree in Business Administration/Systems preferred
• 2-4 years Medical billing and ICD-9 experience preferred
• Medicare experience preferred
• Cerner experience preferred
• Valco Proxy program experience preferred.

Physical Demands

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk for up to one hour a day, sit four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.