Office Coordinator - Jewett Orthopedic Institute, Downtown Complex

Orlando Health; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Orlando Health Jewett Orthopedic Institute seeks an Office Coordinator to manage daily administrative operations across the department, ensuring efficient use of equipment, staff productivity, and adherence to policies. The role supports onboarding, scheduling, and interdepartmental coordination.

You will supervise office staff, assign tasks, prepare reports, coordinate meetings and travel, and contribute to budgets and process improvements.

Qualifications

• High school diploma required; strong MS Office skills.
• 4 years administrative or office management experience required.
• Strong interpersonal and customer service skills.
• Ability to supervise two or more staff.

Responsibilities

• Provides Department orientation for new employees including system software, phone procedures, equipment, policies, customer service expectations, competencies and coaching.
• Assigns, prioritizes, and distributes work, and reviews staff performance.
• Coordinates activities of office staff (filing, documents preparation, dictation, record retention, etc.).
• Performs scheduling and monitoring of time/payroll reports.
• Coordinates meetings, conferences, travel and expense reports.
• Provides recommendations for department goals, budgets, and process improvements.
• Compiles and analyzes complex reports and documents (financial, statistical, personnel).
• Composes correspondence, invoices, reports, presentations, proceedings and minutes; maintains files.
• Maintains attendance and compliance with Orlando Health policies.

Skills

Administrative experience

Customer service

Managerial skills

Communication skills

Education

High school diploma

Secretarial/business coursework substitution

Tools

Microsoft Office

Job description

One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world‑class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program.

An adjacent medical pavilion houses a 63‑exam‑room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.

The Office Coordinator coordinates office projects to achieve optimum utilization of equipment and employee productivity, to include but not limited to staffing, training, supplies, office equipment maintenance and repairs, housekeeping, facility maintenance/management.

Responsibilities

• Provides Department orientation for new employees to include, but not limited to, system software, phone system, telephone answering procedures, office equipment, departmental policies and procedures, customer service expectations, job competencies and coaching plan.
• Assigns, prioritizes, and distributes work assignments, and reviews work performed by office staff.
• Coordinates activities of office staff of two or more to include, but not limited to filing, preparation of documents, dictation, record retention, duplication, faxing, mail distribution, and ordering of supplies.
• Performs scheduling and monitoring of time/payroll reports.
• Coordinates arrangements for meetings, conferences, seminars, and travel (to include timely preparation and submission of travel expense reports).
• Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements.
• Compiles, prepares, and analyzes complex reports, proposals, and documents including but not limited to financial, statistical reports, and personnel records.
• Composes and prepares correspondence, invoices, reports, and presentations, takes dictation and prepares minutes, and maintains appropriate files.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

• High school graduate or equivalent.
• Proficient in word processing, spreadsheet, presentation and/or database software.
• Strong interpersonal, customer service, communication, and managerial skills required.

Licensure/Certification

• None.

Experience

• Four (4) years of administrative or office management experience required.
  • Two years post‑secondary school in secretarial science or related business field may be substituted for two years of experience.