Office Coordinator- Child Services

Easterseals West Kentucky, Inc.; Paducah (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Easterseals West Kentucky, Inc. is seeking an Office Coordinator for the Child Services department to support day-to-day operations and liaise with staff, families, and partners.

The role focuses on clerical duties, record-keeping, and coordination of communications within the Child Services team. A professional, organized individual will help maintain service quality and efficiency.

Qualifications

• High school diploma or equivalent; administrative experience preferred.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and ability to handle confidential information.

Responsibilities

• Provide general administrative and clerical support.
• Answer calls, direct inquiries, and greet visitors professionally.
• Maintain organized electronic and paper files, records, forms, and documents.
• Assist with scheduling meetings, appointments, and events.
• Prepare correspondence, reports, spreadsheets, and other documents as requested.
• Maintain confidentiality of child, family, employee, and organizational information.

Skills

Office experience

Organizational skills

Communication

MS Office

Confidentiality

Independent work

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Description

Organization: Easterseals West Kentucky

Department: Child Services

Position Title: Office Coordinator – Child Services

Reports To: Vice President of Child Services

Employment Status: Full-Time

FLSA Status: Non-Exempt

Position Summary

The Office Coordinator – Child Services provides administrative and clerical support to

the Child Services department and assists with the efficient day-to-day operation of the

department. This position serves as a resource to staff, families, and visitors while

maintaining organized records, coordinating communications, and supporting

departmental activities.

Essential Duties and Responsibilities

• Provide general administrative and clerical support.
• Answer and direct telephone calls, respond to routine inquiries, and greet visitors in a professional and courteous manner.
• Maintain organized electronic and paper files, records, forms, and other departmental documentation.
• Assist with scheduling meetings, appointments, activities, and other events.
• Prepare correspondence, reports, spreadsheets, and other documents as requested.
• Assist with data entry, tracking, and maintaining accurate departmental information.
• Assist with enrollment, referral, and other assigned administrative processes.
• Maintain confidentiality of child, family, employee, and organizational information.
• Assist department leadership with projects, deadlines, and administrative tasks.
• Order and maintain office supplies and assist with inventory as needed.
• Assist with compliance-related documentation, tracking, and recordkeeping.
• Provide courteous and professional customer service to children’s families, employees, service providers, and community partners.
• Perform other duties and responsibilities as assigned.

Easterseals West Kentucky is an Equal Opportunity Employer. We are committed

to providing equal employment opportunities to all qualified individuals without

regard to race, color, religion, sex, national origin, age, disability, veteran status,

or any other status protected by applicable law.

Requirements

Qualifications

• High school diploma or equivalent required; additional education or administrative experience preferred.
• Previous office, administrative, or customer service experience preferred.
• Strong organizational and time-management skills.
• Ability to communicate effectively, professionally, and respectfully with staff, families, and the public.
• Proficiency with Microsoft Office and general computer applications.
• Ability to maintain accurate records and handle confidential information appropriately.
• Ability to work independently while also functioning effectively as part of a team.
• Demonstrated reliability, professionalism, attention to detail, and commitment to quality service.

Physical and Work Requirements

The position requires the ability to perform routine office duties, including sitting,

standing, walking, reaching, lifting and carrying office materials, and using a computer

and telephone for extended periods. Reasonable accommodations may be made for

qualified individuals with disabilities.