Office Coordinator

sci; West Covina (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid Time Off

Tuition reimbursement

Career path development

Job summary

Neptune Society in West Covina, CA is seeking an Office Coordinator to support multiple teams with varied administrative tasks and ensure smooth daily office operations.

The role focuses on processing contracts, customer inquiries, visitor greetings, and accurate record-keeping, with SOX compliance duties. Notary is a plus but not required; HS diploma and 3–5 years experience preferred. Competitive benefits offered.

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Time management and organizational skills.
• Ability to work independently or with a team.
• Convey information clearly in writing and speech.
• Capable of setting and meeting priorities and deadlines.
• General clerical tasks, accounts payable, data entry, etc.
• Ability to maintain composure in a fast-paced office.
• Notary license preferred but not required.
• High school diploma or equivalent.
• 3–5 years of administrative or related experience.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports

Skills

Microsoft Office

Time management

Organizational skills

Independent work

Clear communication

Education

High school diploma

Tools

CRM system

Job description

Our associates celebrate lives. We celebrate our associates. Work/ Life balance is as important to us as it is to you! We believe it is possible for our team members to be productive and enjoy a life outside of work! Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. We provide our team members a Work/Life Balance unique for our industry.

We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.

Why work for Neptune Society?

• A generous compensation package
• Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more

Who should apply?

If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today!

Some essential duties, responsibilities and requirements for the Office Coordinator role include:

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports

Requirements:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Time management and organizational skills
• Must have the ability to work independently or with a team
• Convey information clearly and concisely in written and spoken communication
• Capable of setting and meeting priorities and deadlines.
• General clerical tasks, accounts payable, data entry, etc.
• Ability to maintain composure in a fast-paced office setting
• Notary license preferred but not required
• High school diploma or Equivalent
• 3- 5 years of administrative or related experience

Compensation:

Salary: $18.40/hr. - $23.80/hr.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 91791

Job Location: US-CA - West Covina