Office Coordinator

1012 Lehigh Valley Physician Group - Lehigh; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Office Coordinator to manage front-office operations, ensuring smooth daily workflow and exceptional customer service in a fast-paced health care setting.

The role involves handling communications, data entry, and coordinating with multiple departments to support clinicians and patients in a high-quality environment.

Qualifications

• High School Diploma or GED required.
• 3 years office experience.
• Ability to analyze, organize, and prioritize work with deadlines.
• Proficient in Microsoft Office Suite.
• Strong time-management skills.
• Preferred: Associate's Degree.

Responsibilities

• Coordinate all aspects of the office while providing exceptional customer service.
• Follow office workflow procedures for maximum efficiency.
• Perform clerical tasks such as filing and organizing supplies.
• Answer phone calls, compose emails, and enter data in Excel/databases.
• Organize administrative work by routing correspondence and collecting information.
• Maintain office supplies inventory and place orders.
• Act as liaison between departments to ensure proper communication.
• Handle mail and faxes; send signed documents.
• Coordinate special projects as directed by leadership.
• Greet customers and staff, provide information, and refer to resources.

Skills

Office admin

Microsoft Office

Time management

Prioritization

Customer service

Education

High School Diploma

Associate's Degree

Tools

Microsoft Excel

Database systems

Microsoft Outlook

Job description

Summary

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Duties

• Coordinates all aspects of the office, while providing exceptional customer service.
• Follows office workflow procedures to ensure maximum efficiency.
• Performs various clerical tasks such as filing papers and organizing supplies.
• Answers phone calls, composes e-mails, performs data entry on spreadsheets in Microsoft Excel and databases.
• Organizes administrative work by reading and routing correspondence, collecting information, and initiating telecommunications.
• Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Ensures proper communication and practices by acting as liaison between departments.
• Handles incoming/out-going mail, faxes back signed documents in a timely manner.
• Coordinates special projects as assigned by department leadership.
• Answers inquiries by greeting customers and staff, in-person or on the telephone; providing information; referring to appropriate resource.

Minimum Qualifications

• High School Diploma/GED
• 3 years office experience.
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Highly proficient in Microsoft Office Suite.
• Strong time-management and skills.

Preferred Qualifications

• Associate's Degree

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Work Shift: Day Shift Address: 2300 Highland Ave Primary Location: Health Center at Highland Avenue Position Type: Onsite Union: Not Applicable Work Schedule: M-F 0800-1630 variable with weekend and holiday rotation Department: 1012-13103 LVPG-L Children's ExpressCare - Hanover Township Lehigh Valley Health Network (LVHN) is the region's largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work. LVHN's culture of trust - and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune - align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN's core values - Compassion, Integrity, Collaboration and Excellence - you will have a rewarding and successful career here.