OFFICE COORDINATOR

Illinois Comptroller; Springfield, Northern (IL, KY); Hybrid; USD 48,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid state holidays

Paid vacation time

Personal, sick, and vacation days

Job summary

State of Illinois is seeking an Office Coordinator within the Department of Financial and Professional Regulation. The role involves independently receiving and evaluating complex licensing applications, verifying applicant data, and ensuring compliance with licensure statutes and rules.

The position requires strong keyboarding, data entry accuracy, and excellent customer service. Responsibilities include writing routine correspondence, greeting visitors, answering calls, and supporting filing

Qualifications

• Requires keyboarding at 30 wpm.
• Experience in customer service or office environment is preferred.
• Two years of related office experience if no formal degree.

Responsibilities

• Receive and evaluate complex licensing applications and supporting documents.
• Input data to verify compliance with licensure statutes and administrative rules.
• Provide back-up support: composing routine correspondence, greeting visitors, answering phones, and inquiries.

Skills

Keyboarding 30 wpm

Customer service

Education

High school diploma

Secretarial training

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58020

Division/Section/Unit: Professional Regulation / Licensing & Testing/Prof Svcs / Professional Services Pool

HR Tracking #: 38172

Opening Date:09/04/2026
Closing Date: 09/21/2026
Agency: Department of Financial and Professional Regulation
Class Title:OFFICE COORDINATOR - 30025
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated starting salary $4,272 monthly; Full range $4,272 - $5,641 monthly
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 6
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, independently receives and evaluates complex licensing applications and supporting documents. Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures. Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules. Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

State of Illinois Benefits

• Health, Life, Vision, and Dental Insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – Vesting at 10 years for Tier II
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources

Under direction, independently receives and evaluates complex licensing applications and supporting documents.

Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures.

Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules.

Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.

Requires the ability to keyboard accurately at 30 wpm.

Preferred Qualifications

Prefers at least four years of experience working in a professional office environment.

Prefers at least two years of experience reviewing documentation and determining eligibility based on predetermined criteria/rules.

Prefers at least two years of experience conducting customer service via phone, email, or in person.

Conditions of Employment

Requires the ability to pass an agency conducted background check.

Revolving Door Statement:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

Statement of Economic Interest:
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest.

Requires the ability to keyboard accurately at 30 wpm.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door Statement:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

Statement of Economic Interest:
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest.