OFFICE COORDINATOR

State of Illinois; Springfield (IL); On-site; USD 48,000 - 63,000; Full time

Benefits offered by this job

Health, Life, Vision, and Dental

Pension Plan

Paid holidays

Vacation and sick leave

Job summary

State of Illinois is hiring an Office Coordinator to independently review and process complex licensing applications and supporting documents. You will input data into our licensing database, verify education and licensure, and explain applicable rules to applicants.

You will also provide backup support to leadership, handle routine correspondence, filing, inquiries, and front-desk duties as needed. This is a salaried, full-time role with standard state benefits.

Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.
• Must keyboard accurately at 30 wpm.

Responsibilities

• Under direction, receives and evaluates complex licensing applications and supporting documents.
• Input data using the Department’s database to verify applicant education, licensure, work experience, and other data.
• Explain licensure requirements and administrative rules to applicants.
• Provide back-up for supervisor including drafting routine correspondence, filing, greeting visitors, answering phones, and inquiries.

Skills

Keyboarding

Education

High school diploma or equivalent

2 years of related office experience

Job description

Job Requisition ID: 58020

Division/Section/Unit: Professional Regulation / Licensing & Testing/Prof Svcs / Professional Services Pool

HR Tracking #: 38172

Position Title: Office Coordinator

Opening Date: 09/04/2026
Closing Date: 09/21/2026

Agency: Department of Financial and Professional Regulation
Class Title: OFFICE COORDINATOR - 30025
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated starting salary $4,272 monthly; Full range $4,272 - $5,641 monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 6
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, independently receives and evaluates complex licensing applications and supporting documents. Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures. Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules. Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

State of Illinois Benefits

• Health, Life, Vision, and Dental Insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan – Vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays, 12-14 days annually
• 3 paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over year to year)
• 10-25 Days of Paid Vacation time annually (10 days in year one of employment)
• Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable)
• Employee Assistance Program and/or mental health resources
• For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under direction, independently receives and evaluates complex licensing applications and supporting documents.
• Applies extensive knowledge of the Department’s data base system and coding specification by inputting data to identify the applicant, their educational background, any certifications of licensure in another jurisdiction, work experience, internships, and a variety of other data to verify compliance with a variety of licensure statutes, administrative rules, policies, and procedures.
• Applies general knowledge of licensure acts, agency operations, and administrative rules by explaining or clarifying licensure requirements and administrative rules.
• Provides back-up for superior, including composing and typing, routine correspondence, organizing and maintaining filing systems, greeting visitors, opening and sorting mail, answering the phones, and responding to inquiries.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial/business college, or completion of high school and two years of related office experience, or two years of independent business experience.
• Requires the ability to keyboard accurately at 30 wpm.

Preferred Qualifications

• Prefers at least four years of experience working in a professional office environment.
• Prefers at least two years of experience reviewing documentation and determining eligibility based on predetermined criteria/rules.
• Prefers at least two years of experience conducting customer service via phone, email, or in person.

Conditions of Employment

• Requires the ability to pass an agency conducted background check.
• Revolving Door Statement:
  Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• Statement of Economic Interest:
  This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest.
• Requires the ability to keyboard accurately at 30 wpm.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

IDFPR is a regulatory licensing and enforcement agency that protects the residents of Illinois, ensures the safety and soundness of financial institutions, ensures that competent professionals are licensed to provide services to the public, and enhances commerce in the state for the benefit of all its residents.

Work Hours: Monday-Friday 8:30am-5:00pm
Headquarter Location: 320 W Washington St, Springfield, Illinois, 62767
Work County: Sangamon
Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door Statement:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

Statement of Economic Interest:
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest.