Office Coordinator

Prominence Health; Reno (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Loan Forgiveness Program

Challenging and rewarding work environ

Competitive Compensation & Generous PT

Excellent Medical, Dental, Vision and

401(K) with company match

SoFi Student Loan Refinancing Program

Career development opportunities

Benefits Website

Job summary

Prominence Health is seeking an Office Support Technician / Rewards Clerk to administer the Prominence Perks Program. You will verify vouchers for accuracy, enter data into the system, and respond to member questions about gift cards.

The role requires meticulous attention to detail, strong organizational skills, and professional phone demeanor. As part of a value-based care organization, you will support clerical tasks, manage changing priorities, and contribute to a positive member experience.

Qualifications

• High School diploma is required.
• Experience in a medical insurance office is preferred.
• Two years of clerical and data-entry experience.
• Strong English communication, both written and verbal.
• Proficient in Microsoft Office, including Word and Excel.
• Customer service skills and ability to handle phone inquiries.

Responsibilities

• Manage Prominence Perks Program, verifying vouchers for accuracy.
• Enter data and ensure information is correctly recorded in the system.
• Correspond with members to address questions about the program and gift cards.
• Perform other clerical tasks as assigned with high accuracy and organization.
• Demonstrate professionalism on the phone and manage changing priorities.

Skills

Data entry

Customer service

English communication

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Fax & scan

Job description

Responsibilities

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience.

Responsibilities

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience. Learn more at: https://prominence-health.com/

Job Summary

The Office Support Technician / Rewards Clerk is responsible for the Prominence Perks Program, making sure that vouchers are being checked for accuracy and all information and data are entered into the system. The Clerk will also be corresponding with members should they have any questions regarding the program and be able to answer questions about the members’ gift cards. The Office Support Technician performs other clerical tasks as assigned. This position requires a great accuracy with repetitive tasks, good organizational skills, professionalism on the phone and the ability to multitask with changing priorities.

Benefit Highlights

• Loan Forgiveness Program
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Qualifications and Requirements:

• High School diploma.
• Experience in a medical insurance office preferred.
• Two years’ experience performing clerical and data entry duties.
• Ability to effectively communicate in English, both verbally and in writing.
• Excellent computer skills. Comfortable with fax and scan.
• Great attention to the detail. Ability to perform data entry with speed and accuracy.
• Able to download, sort, rename and file documents electronically
• Proficient in Microsoft Office products including Word and Excel.
• Customer service experience both direct and phone.
• Ability to be innovative and take initiative.
• Excellent communication and customer service skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.