Office Coordinator

NFI Industries; New Whiteland (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

NFI Industries is seeking an Office Coordinator to join our Indiana facility. The role involves front desk security, coordinating inbound/outbound freight, handling shipping documents, and maintaining records to support operations.

The position requires strong MS Office skills, good communication, and the ability to work irregular hours as needed. If you value accuracy and teamwork, apply to join our operations team.

Qualifications

• High school diploma or equivalent.
• 2–5 years of office experience.
• Proficient with MS Office applications.
• Intermediate typing skills; 10-key by touch.
• Shipping software knowledge (UPS and FedEx).
• Excellent written and verbal communication.
• Strong time management, multitasking and customer service.
• Ability to work irregular hours including nights and weekends as needed.

Responsibilities

• Ensures security processes are followed at the front desk (driver and visitor sign in).
• Answers and routes calls, taking messages promptly.
• Schedules inbound and outbound freight per client and operations needs.
• Coordinates receiving/shipping documents and verifies accuracy.
• Maintains data and records for shipping/receiving activities.
• Verifies shipping orders against picking documents.
• Assists in resolving customer discrepancies.
• Collects documentation for inbound freight and routes to records.
• Directs pallet control and exchange program.
• Handles facility AR/AP and vendor invoices.
• Runs customer reports and scans invoices.
• Supports special projects at CSR/Office Manager discretion.
• May assist with timekeeping and payroll reporting.
• Files paperwork for the facility as required.
• Other admin tasks as directed by local management.

Skills

MS Office

Typing (10-key)

Time management

Customer service

Multitasking

Education

High school diploma

Tools

UPS shipping software

FedEx shipping software

Job description

Overview

The Office Coordinator under general supervision performs a variety of difficult, responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes.

Responsibilities

• Ensures security processes are followed with regard to the front desk (driver and visitor sign in).
• Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individuals in a timely manner.
• Provides scheduling of all inbound and outbound freight in compliance customer and operation departments.
• Coordinates receiving and shipping documents verifying accuracy.
• Gathers and maintains all data and records relative to shipping and receiving activities.
• Verifies accuracy on shipping orders and shipping quantities matching picking documents.
• Assists in resolving customer discrepancies.
• Collects all documentation for inbound freight and route to the proper recording keeping unit.
• Directs and oversees the pallet control and exchange program.
• Facility AR/AP and vendor invoices responsibilities.
• Responsible for running specific customer reports and scanning invoices.
• Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor or Office Manager.
• May be involved in timekeeping and other payroll reporting.
• Files appropriate paperwork for the facility as required.
• Other administrative tasks as directed by local management specific to the facility’s needs.

Qualifications

• High school diploma or equivalent
• 2- 5 years office experience
• Proficient computer knowledge including all MS Office applications
• Intermediate typing skills
• 10-key by touch
• Shipping software systems including UPS and Federal Express
• Excellent oral and written communication skills
• Excellent time management, multitask, reporting and customer service skills.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-171