Office Coordinator

NFI; Charleston (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

NFI is seeking an Office Coordinator in the Charleston, SC area to perform a variety of administrative tasks, maintain reports and records, and support shipping and receiving activities. The role requires proficiency with MS Office and accurate data handling.

The position involves front desk security, freight scheduling, invoice processing, and collaboration on special projects under the guidance of the CSR Lead or Office Manager. Flexibility for extended hours may be needed.

Qualifications

• High school diploma or equivalent is required.
• 2-5 years office experience preferred.
• Proficient computer knowledge including MS Office applications.
• Intermediate typing skills.
• 10-key by touch.
• Shipping software systems including UPS and Federal Express.
• Excellent oral and written communication skills.
• Excellent time management, multitask, reporting and customer service skills.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Responsibilities

• Ensures front desk security processes are followed (driver and visitor sign in).
• Answers and routes telephone calls, taking messages as needed.
• Schedules inbound and outbound freight per customer and operations departments.
• Coordinates receiving and shipping documents and verifies accuracy.
• Gathers and maintains data and records for shipping/receiving activities.
• Verifies shipping orders and quantities against picking documents.
• Assists in resolving customer discrepancies.
• Collects inbound freight documentation and routes for records.
• Directs pallet control and exchange program.
• Manages facility AR/AP and vendor invoices responsibilities.
• Runs specific customer reports and scans invoices.
• Assists on special projects as directed by CSR Lead, CSR Supervisor or Office Manager.
• Supports timekeeping and payroll reporting as needed.
• Files paperwork for the facility and handles other admin tasks as required.

Skills

MS Office

10-key by touch

Oral and written communication

Time management

Customer service

Education

High school diploma or equivalent

Tools

MS Office suite

UPS/FedEx shipping software

Job description

Overview

The Office Coordinator under general supervision performs a variety of difficult, responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes.

Responsibilities

• Ensures security processes are followed with regard to the front desk (driver and visitor sign in).


• Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individuals in a timely manner.


• Provides scheduling of all inbound and outbound freight in compliance customer and operation departments.


• Coordinates receiving and shipping documents verifying accuracy.


• Gathers and maintains all data and records relative to shipping and receiving activities.


• Verifies accuracy on shipping orders and shipping quantities matching picking documents.


• Assists in resolving customer discrepancies.


• Collects all documentation for inbound freight and route to the proper recording keeping unit.


• Directs and oversees the pallet control and exchange program.


• Facility AR/AP and vendor invoices responsibilities.


• Responsible for running specific customer reports and scanning invoices.


• Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor or Office Manager.


• May be involved in timekeeping and other payroll reporting.


• Files appropriate paperwork for the facility as required.


• Other administrative tasks as directed by local management specific to the facility’s needs.

Qualifications

• High school diploma or equivalent


• 2- 5 years office experience


• Proficient computer knowledge including all MS Office applications


• Intermediate typing skills


• 10-key by touch


• Shipping software systems including UPS and Federal Express


• Excellent oral and written communication skills


• Excellent time management, multitask, reporting and customer service skills.


• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-90495