Office Coordinator

Delta-Dental; Minneapolis (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Delta Dental of Minnesota, the region's leading dental benefits provider, is seeking an Office Coordinator to manage front desk operations, mail services, and office logistics with Stratacor, its affiliate. You will greet guests, answer calls, handle deliveries, and support executive staff.

The role requires a professional appearance, strong communication, and solid MS Office skills, plus experience with mail machinery and shipping processes.

Qualifications

• Must maintain a professional image at all times.
• Knowledge of USPS, UPS, and courier services.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite.
• Ability to operate mail-processing equipment.
• Ability to work independently with initiative.

Responsibilities

• Greet guests and provide a professional first contact.
• Answer and direct main line calls.
• Manage building access and safety procedures.
• Handle mail services and shipping/logistics.
• Maintain office supplies and inventory.
• Support Executive team as needed.
• Assist with other duties and projects.

Skills

Mail processing

Customer service

Interpersonal skills

Microsoft Office

Administrative procedures

Multi-tasking

Office equipment

Education

High school diploma or equivalent

2+ years corporate receptionist/office admin experience

Tools

Mail machine

UPS shipping

Job description

Delta Dental of Minnesota is the largest regional provider of dental benefits, passionately serving over 7,000 Minnesota and North Dakota-based purchasing groups and 4.5 million members nationwide. We provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several consecutive years and value our team members for building this reputation.

GENERAL SUMMARY

The Office Coordinator ensures smooth operation of the corporate office by providing front desk operations and services to guests and team members. The Office Coordinator handles the corporate office main phone line, mail services, parking validation, visitors, courier deliveries, package deliveries, office supplies, and office upkeep.

This position will be with Stratacor, an affiliate of Delta Dental of Minnesota.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment authorization at this time.

ESSENTIAL FUNCTIONS

• Provide a professional, welcoming first contact for all guests; in person, by phone, and by e-mail.
• Answer and properly direct incoming main line calls.
• Ensure building access and safety procedures are carried out for all persons entering and leaving the office.
  • Make certain guests sign in and out, receive a non-access visitor badge, show ID, and are connected with their contact.
• Responsible for mail services including:
  • Mail machine operation
  • Setting-up UPS shipments
  • Coordinating courier service
  • Sorting and distributing mail
  • Interacting with delivery personnel
  • Handling all shipping and receiving while managing cost effectiveness
  • Maintaining accurate records of shipments, deliveries, and related expenses
• Maintain, order, and restock company supplies; general office supplies, paper, branded envelopes, letterhead and labels, mail machine supplies, breakroom supplies (coffee, cleaning, etc.), board and executive kitchen beverages, snacks, and supplies, and conference room beverages and supplies.
  • Maintain appropriate inventory levels while avoiding unnecessary overstock and waste.
  • Regularly research products and compare prices.
• Maintains the appearance and organization of the storage room, R.E.C. breakroom, conference rooms, general office areas, and meeting rooms.
• Assist team members and guests with general office-related questions and needs.
• Provide administrative support to the Executive support team, as needed.
• Perform other duties and projects as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

KNOWLEDGE, SKILLS AND ABILITIES

Required:

• Must maintain a professional image and attitude at all times
• Ability to operate, adjust and maintain mail-processing machine
• Knowledge of mail processes such as USPS, UPS, and courier services
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficiency in a multi-tasked environment with proven skills in organizing, prioritizing and attention to detail
• Proficient with Microsoft Office Suite por related software
• Comfortable working independently and taking initiative

EDUCATION AND EXPERIENCE

Required:

• High schooldiploma or equivalent (e.g., G.E.D.)
• 2+ yearscorporate receptionist, office administration, administrative support, hospitality, or similar experience

Preferred:

• 2+ years of mail machine operation

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Travel Requirements: None
• Weight Lifting Requirements: 25 lbs
• Sedentary Work:Prolonged periods of sitting at a desk and standing

RELATIONSHIPS

• Reports To:Office, Initiatives & Events Manager
• Directly Manages: None
• Internal Relationships: All team members
• External Relationships: Customers, vendors, candidates, board of director members, guests

The starting salary range for this position is between $18.00 and $23.00 per hour. Salary offers will typically be made in the listed range. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team member's. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.