Office Coordinator

Delta Dental of Minnesota; Minneapolis (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Holidays

Job summary

Delta Dental of Minnesota seeks an Office Coordinator to run the corporate front desk, answer the main line, handle mail, parking validation, visitors, courier deliveries, and maintain office supplies. This role sits with Stratacor, an affiliate of Delta Dental of Minnesota.

Applicants must be authorized to work in the U.S. and possess strong communication, organization, and multitasking abilities to support executive colleagues and office operations.

Qualifications

• Must maintain a professional image and attitude at all times.
• Knowledge of mail processes such as USPS, UPS, and courier services.
• Excellent verbal communication skills and customer service orientation.
• Proficiency in Microsoft Office Suite and related software.

Responsibilities

• Provide a professional, welcoming first contact for all guests in person, by phone, and by e-mail.
• Answer and properly direct incoming main line calls.
• Ensure building access and safety procedures are followed; verify badges and IDs.
• Administer parking validation vouchers; coordinate mail and courier services.
• Maintain inventory of office supplies and restock as needed; manage conference room beverages.

Skills

Professional image

Verbal communication

Interpersonal skills

MS Office

Independent work

Attention to detail

Multi-tasking

Customer service

Education

High school diploma or GED

2+ years receptionist/office admin experience

Tools

Mail machine

Job description

COMPANY INFORMATION

Delta Dental of Minnesota is the largest regional provider of dental benefits, passionately serving over 7,000 Minnesota and North Dakota-based purchasing groups and 4.5 million members nationwide. We provide a work environment that engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several consecutive years and value our team members for building this reputation.

GENERAL SUMMARY

The Office Coordinator ensures smooth operation of the corporate office by providing front desk operations and services to guests and team members. The Office Coordinator handles the corporate office main phone line, mail services, parking validation, visitors, courier deliveries, package deliveries, office supplies, and office upkeep. This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment authorization at this time.

ESSENTIAL FUNCTIONS

• Provide a professional, welcoming first contact for all guests; in person, by phone, and by e-mail.
• Answer and properly direct incoming main line calls.
• Ensure building access and safety procedures are carried out for all persons entering and leaving the office.
  • Make certain guests sign in and out, receive a non-access visitor badge, show ID, and are connected with their contact.
• Administer parking validation vouchers.
• Responsible for mail services including:
  • Mail machine operation
  • Setting-up UPS shipments
  • Coordinating courier service
  • Sorting and distributing mail
  • Interacting with delivery personnel
  • Handling all shipping and receiving while managing cost effectiveness
  • Maintaining accurate records of shipments, deliveries, and related expenses
• Maintain, order, and restock company supplies; general office supplies, paper, branded envelopes, letterhead and labels, mail machine supplies, breakroom supplies (coffee, cleaning, etc.), board and executive kitchen beverages, snacks, and supplies, and conference room beverages and supplies.
  • Maintain appropriate inventory levels while avoiding unnecessary overstock and waste.
  • Regularly research products and compare prices.
• Maintains the appearance and organization of the storage room, R.E.C. breakroom, conference rooms, general office areas, and meeting rooms.
• Assist team members and guests with general office-related questions and needs.
• Provide administrative support to the Executive support team, as needed.
• Perform other duties and projects as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required: KNOWLEDGE, SKILLS AND ABILITIES

• Must maintain a professional image and attitude at all times
• Ability to operate, adjust and maintain mail-processing machine
• Knowledge of mail processes such as USPS, UPS, and courier services
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficiency in a multi-tasked environment with proven skills in organizing, prioritizing and attention to detail
• Proficient with Microsoft Office Suite por related software
• Comfortable working independently and taking initiative

Required: EDUCATION AND EXPERIENCE

• High school diploma or equivalent (e.g., G.E.D.)
• 2+ years corporate receptionist, office administration, administrative support, hospitality, or similar experience

Preferred:

• 2+ years of mail machine operation

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Travel Requirements: None
• Weight Lifting Requirements: 25 lbs
• Sedentary Work: Prolonged periods of sitting at a desk and standing

RELATIONSHIPS

• Reports To: Office, Initiatives & Events Manager
• Directly Manages: None
• Internal Relationships: All team members
• External Relationships: Customers, vendors, candidates, board of director members, guests

BENEFITS & COMPENSATION

Benefits for this position include medical, dental, vision, and life insurance; disability coverage, flexible spending plans, a 401(k) plan, Paid Time Off (PTO) and Holidays. Visit https://www.deltadentalmn.org/employee-benefit-packages for more information.

The starting salary range for this position is between $18.00 and $23.00 per hour. Salary offers will typically be made in the listed range. Salary offers will typically be made in the listed range. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)