Office Coordinator

AdventHealth; Kissimmee (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Kissimmee, FL is seeking a detail-oriented clerical assistant to support discharged patient record audits, coordinate with clinical staff, and manage office procedures. You will handle documentation, faxing, and data entry to keep records accurate and accessible.

The role requires clear English communication, high school diploma, and 1+ medical office experience preferred. This full-time daytime position offers competitive pay and benefits.

Qualifications

• High school diploma or equivalent required.
• 1+ medical office experience preferred.
• English communication skills required.

Responsibilities

• Assist with clerical aspects of discharged patient record audits and coordinate with clinical staff.
• Fax medication interactions, discharge summaries, and lab reports to physician offices.
• Respond to batch verification issues to ensure timely claim drops.
• Prepare and track records for Additional Documentation Request (ADR) responses under the supervision of the director.
• Process and track interim orders, Plans of Care (POCs), and Face-to-Face (F2F) documents in the system.
• Review OASIS transmission reports and notify the director of rejected OASIS for correction.

Skills

English fluency

Education

High school diploma or equivalent

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that and understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

306 W Bass St

City

Kissimmee

State

Florida

Postal Code

34741

Job Description

Assists with clerical aspects of discharged patient record audits, notifying and following up with clinical staff as directed. Faxes medication interactions, discharge summaries, and lab reports to physician offices. Responds to batch verification report issues to ensure timely claim drops. Prepares and tracks records for Additional Documentation Request (ADR) responses under the supervision of the director. Records agency invoices in a timely manner. Other duties as assigned Answers telephone calls professionally, takes messages, and directs calls to appropriate staff members. Processes and tracks interim orders, Plans of Care (POCs), and Face-to-Face (F2F) documents, logging them in the system when faxed and received back signed from physicians. Receives and checks in patient consents for care, notifying and following up with clinical staff as directed. Scans and attaches paper documents into the system to maintain clinical records. Establishes, coordinates, and maintains office procedures, and manages office equipment as directed. Reviews OASIS transmission reports and notifies the director of rejected OASIS for correction. Demonstrates proactive responsibility for accounts receivable aging and other billing issues. Assists with other operational and departmental projects as assigned by the director.

Knowledge, Skills, And Abilities

• Able to communicate effectively in English, both verbally and in writing [Required]
• Additional languages [Preferred]

Education

• High School Grad or Equiv [Required]

Field Of Study

• N/A

Work Experience

• 1+ medical office experience [Preferred]

Additional Information

• N/A

Licenses And Certifications

• N/A

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.80 - $28.48

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.