Office Coordinator

Sonepar USA; Decatur (IL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401K match

Profit sharing

Tuition reimbursement

Annual safety shoe reimbursement

Employee discount

Training opportunities

Job summary

Echo Electric, a brand owned by Sonepar, is seeking an Office Coordinator to perform receptionist duties and support branch functions including shipping, purchases, and meetings. Schedule is Monday–Friday, 8 AM–5 PM with pay of $20–$23 per hour based on experience.

Join a leading electrical distributor and enjoy comprehensive benefits while contributing to a close-knit team focused on operational excellence and timely service delivery.

Qualifications

• Previous experience in administrative, customer service, or operations support.
• Intermediate computer skills (MS Office) and ability to operate a computer and phone.
• Customer-oriented mindset with strong internal/external service focus.
• Sense of urgency to prioritise and complete tasks promptly.
• Attention to detail.
• Clear communication in English, spoken or written.

Responsibilities

• Serve as the first point of contact for calls, emails, and walk-in customers; route requests to sales, warehouse, or purchasing.
• Provide real-time status updates on orders, deliveries, and inquiries.
• Process branch expense reports and resolve discrepancies.
• Expedite open purchase orders.
• Receive and reconcile packing lists against Eclipse.
• Process daily shipping manifests.
• Support lighting and gear departments with project management and data entry.
• File paperwork and support internal branch meetings and events.
• Ensure office supplies and common areas are maintained for productivity.
• Assist sales team with miscellaneous administrative tasks.

Skills

Administrative experience

Customer service

Operations support

MS Office

Communication skills

Time management

English communication

Tools

MS Office

Job description

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

We have a great opportunity for a diligent Office Coordinator to join our team! This role has receptionist duties as well as supporting the branch functions of shipping and deliveries, purchase orders, and meetings hosted by the branch.

Schedule: Monday through Friday 8 AM - 5 PM.

Pay: $20-$23 per hour (based on experience)

What you will contribute:

• Serve as the first point of contact for incoming calls, emails, and walk-in customers; route requests quickly to appropriate teams (sales, warehouse, purchasing). Provide real-time status updates on orders, deliveries, and general inquiries.
• Process expense reports for the branch; research and solve discrepancies.
• Expedite open purchase orders.
• Receive and reconcile packing lists against system records (Eclipse).
• Process daily shipping manifest.
• Support the lighting and gear departments by performing project management and job data entry.
• File paperwork as needed.
• Support internal meetings, vendor visits, and branch events with scheduling and coordination.
• Ensure office supplies, materials, and common areas are maintained to support productivity.
• Perform other administrative items for our sales team as needed.

What you bring:

• Previous experience in administrative, customer service, or operations support role.
• Intermediate computer skills e.g. MS Office and ability to operate a computer and phone.
• Characteristic of a customer-oriented mindset e.g. internal and external customers.
• Sense of urgency to complete tasks that require prioritization in a timely manner.
• Attention to detail.
• Ability to communicate clearly in English verbally or by using a keyboard for written communication.

What we offer:

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development

Who we are:

We're the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.