Office Clerk - Strafford

Temco Logistics LLC; Strafford (MO); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Temco Logistics LLC is seeking a proactive Router to join our team in Strafford, MO. You will schedule and dispatch drivers and technicians, plan daily routes, and communicate effectively with customers and internal teams to ensure on-time deliveries.

The ideal candidate has a high school diploma, strong routing/software skills, and excellent communication abilities. This role demands adaptability, attention to detail, and the ability to multitask in a fast-paced environment.

Competenze

• High school diploma or equivalent.
• Proficiency in routing software and mapping tools, with strong knowledge of the local area.
• Excellent customer service with professional, courteous demeanor.
• Strong verbal and written communication to liaise with drivers, customers and internal teams.
• Self-motivated with the ability to manage multiple tasks in a fast-paced environment.
• Experience in logistics, dispatch, or route planning is preferred.
• Strong attention to detail and organizational skills for accurate documentation.
• Ability to adapt to changing circumstances and proactively solve problems.

Mansioni

• Schedule and dispatch drivers and technicians to locations based on schedules and needs.
• Open driving routes daily and ensure efficient planning.
• Monitor drivers' progress and track route timing.
• Use routing software to optimize routes and reduce time and fuel.
• Schedule and confirm daily delivery teams for deployment.
• Communicate professionally with staff, customers, and vendors.
• Prepare paperwork for daily routes and upcoming deliveries.
• Review route sheets and plan trips to maximize efficiency.
• Communicate with drivers to address scheduling and delivery issues.
• Maintain communication with dispatch and customers to address inquiries.
• Complete daily reports and route adjustments for management.
• Review delivery processes and identify areas for improvement.

Conoscenze

Routing software

Mapping tools

Customer service

Communication

Time management

Attention to detail

Problem solving

Organizational skills

Formazione

High School Diploma

Descrizione del lavoro

Temco Logistics is seeking a proactive and detail-oriented Router to join our dynamic team. The Router plays a critical role in scheduling and dispatching drivers and technicians, managing daily delivery routes, and ensuring smooth communication between all stakeholders. This position is integral to maintaining efficiency and customer satisfaction in our final-mile delivery services.

Key Responsibilities

• Schedule and dispatch drivers and technicians to designated locations based on predetermined schedules, customer requests, and operational needs.
• Open driving routes daily, ensuring all routes are efficiently planned and prepared.
• Monitor the driver’s progress throughout the day, tracking route schedules and delivery timings.
• Use routing software to optimize daily delivery routes, saving time and fuel.
• Schedule and confirm delivery teams daily, ensuring all teams are ready for deployment.
• Communicate professionally with internal staff, external customers, and vendors as needed.
• Prepare paperwork for daily routes and next-day deliveries, ensuring accuracy and completeness.
• Thoroughly read route sheets and plan trips to maximize operational efficiency.
• Communicate with drivers to assess route schedules, timing of deliveries, and address any issues.
• Maintain clear communication with dispatch and contact customers when required to address inquiries or confirm deliveries.
• Complete daily paperwork, including delivery reports and route adjustments, and submit to management.
• Monitor and review delivery processes, ensuring adherence to company standards and identifying areas for improvement.

Qualifications

• High school diploma or equivalent required.
• Proficiency in routing software and mapping tools, with strong geographical knowledge of the local area.
• Excellent customer service skills with a professional and courteous demeanor.
• Strong verbal and written communication skills to liaise effectively with drivers, customers, and internal teams.
• Highly self-motivated with the ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in logistics, dispatch, or route planning is preferred.
• Strong attention to detail and organizational skills to ensure accurate documentation and routing.
• Ability to adapt to changing circumstances and proactively solve problems.

Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2025 Temco Logistics Product Authority, LLC. All rights reserved.