Office Clerk PT-Open Availability

Lowes Foods, LLC; Wilmington (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Checkout Supervisor to enhance guest experiences at the register. This role involves supervising cashiers, maintaining cash office security, and ensuring efficient operations to provide a seamless checkout experience. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks effectively. Join a team that values guest service and operational excellence, where your contributions will make a significant impact on customer satisfaction and team performance.

Qualifications

• Friendly, outgoing personality with strong communication skills.
• Ability to lift and manage cash-related activities.

Responsibilities

• Supervise checkout operations to ensure a pleasant guest experience.
• Prepare weekly cash reports and maintain sales information.
• Ensure cash office security and perform audits.

Skills

Effective communication skills

Guest service skills

Ability to work well with others

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

2. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)

c. Handle payroll check approval/cashing according to company policy.

d. Ensure that an accurate daily cash count is completed.

e. Process guest needs such as money orders, stamps, lottery tickets, etc.

f. Process returned checks according to policy.

3. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front end and cash office.

4. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.

5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.

6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

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