Office Clerk PT

Lowes Foods, LLC; Cary (NC); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Lowes Foods, LLC is seeking a diligent Cashier/Guest Service Clerk to supervise and provide guests with fast, friendly checkout experiences while upholding Guest Service Standards. You will perform cash handling, invoice processing, and front-end operations with accuracy and integrity.

The role emphasizes supervision, training, and delivering consistent service across the front-end functions, including cash control, payroll support, and daily reporting to management.

Qualifications

• Friendly, outgoing personality and strong guest focus.
• Ability to supervise and train front-end staff.
• Excellent math, cash handling, and accuracy in all transactions.
• Proven ability to work well with others and in a team.
• Comfort with computers and POS systems, and basic reading skills.
• Willingness to stand for extended periods and lift light loads.

Responsibilities

• Oversee sales, cash and invoice accounting tasks.
• Prepare weekly cash reports and maintain sales data.
• Process invoices, transfers, and cash-related payments.
• Ensure cash office security and till accountability.
• Monitor cashier performance and conduct audits as needed.
• Process guest orders and ensure no-wait service standard.

Skills

Friendly personality

Team coordination

Cash handling

Mathematical accuracy

Front-end operations

Attention to detail

Customer service

Communication skills

Stand for long periods

Reading/comprehension

Computers/POS systems

Training and supervision

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
• a. Prepare weekly cash report and accompanying documentation.
• b. Maintain sales related information.
• c. Process invoices and transfers as assigned.
• d. Process beer/wine payments.
• 2. Cash Related Activities
• a. Prepare bank deposits according to policy.
• b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
• c. Handle payroll check approval/cashing according to company policy.
• d. Ensure that an accurate daily cash count is completed.
• e. Process guest needs such as money orders, stamps, lottery tickets, etc.
• f. Process returned checks according to policy.
• 3. Cash Office Security
• a. Ensure the security of the cash office and store funds.
• b. Maintain accountability standards of cashier tills.
• c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
• a. Monitor and analyze the Operator Activity Report.
• b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.