Office Clerk PT

Iga-857fa6fa; Augusta (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

IGA is seeking a dedicated Cashier/Guest Service Clerk to join our team in Augusta. You will handle sales transactions, cash deposits, and front-end responsibilities while delivering friendly service to customers in a fast-paced grocery environment.

Ideal candidates are reliable, able to stand for long periods, and comfortable with math and basic computer systems. This role emphasizes accuracy, teamwork, and consistent guest satisfaction.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guests service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Sales, Cash and Invoice Accounting: Prepare weekly cash report and documentation; Maintain sales-related information; Process invoices and transfers; Process beer/wine payments.
• Cash Related Activities: Prepare bank deposits; Support cashier operations; Handle payroll checks; Ensure accurate daily cash count; Assist guests with money orders, stamps, lottery tickets, etc.; Process returned checks.
• Cash Office Security: Ensure security of cash office and funds; Maintain cashier tills accountability; Keep front end/cash office supplies.
• Cashier/Guest Service Clerk Performance Reports: Monitor Operator Activity Report; Perform till audits; Maintain daily front-end schedule for guest service.
• Process guests orders to ensure No Noticeable Wait policy is followed; Perform other duties as assigned by management.

Skills

Friendly

Teamwork

Math skills

Computer literacy

Customer service

Tools

POS systems

Job description

Overview

Come grow with grocery at IGA! We’re not like other grocery stores – We Create Smiles! Plus, we’re family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU!

Responsibilities

• 1. Sales, Cash and Invoice Accounting a. Prepare weekly cash report and accompanying documentation. b. Maintain sales related information. c. Process invoices and transfers as assigned. d. Process beer/wine payments.
• 2. Cash Related Activities a. Prepare bank deposits according to policy. b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.) c. Handle payroll check approval/cashing according to company policy. d. Ensure that an accurate daily cash count is completed. e. Process guests needs such as money orders, stamps, lottery tickets, etc. f. Process returned checks according to policy.
• 3. Cash Office Security a. Ensure the security of the cash office and store funds. b. Maintain accountability standards of cashier tills. c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guests Service Clerk Performance Reports a. Monitor and analyze the Operator Activity Report. b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy. c. Maintain daily front-end schedule to ensure proper guests service level throughout the day.
• 5. Process guests orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise hosts including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guests service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.

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