Office Clerk I (HELP Program) - Communications

Monroe County; City of Rochester (NY); On-site; USD 43,375 - 57,235; Full time

Job summary

Monroe County in Rochester, NY is seeking an Office Clerk I (HELP Program). This senior level clerical and administrative role requires independent judgment and frequent decision-making, with heavy word processing and database entry tasks performed under general supervision.

The HELP PROGRAM aims to accelerate the appointment process for diverse, qualified permanent employees. Candidates must have a high school diploma or GED; an Associate’s degree with 60 credits plus one year clerical

Qualifications

• Senior level position with independent judgment on complex clerical tasks.
• Word processing and database entry are integral to the role.
• Ability to prioritize work and interpret policies with broad impact.
• Reports to administrative staff; may supervise subordinate staff.

Responsibilities

• Perform difficult and complex clerical tasks and routine administrative work.
• Use personal computer for word processing and database entry/manipulation.
• Prioritize work, interpret policies, and make frequent decisions.

Education

High school diploma or equivalency diploma

Associate’s degree or 60 credit hours

Three years paid full‑time or part‑time office clerical or secretarial experience

Equivalent combination of education and experience

Job description

Office Clerk I (HELP Program) – Communications

Location: Rochester, NY

Salary: $43,375 - $57,235 annually

Agency/Dept.: Public Safety

Deadline: Until Filled

Description of Duties

This is a senior level position responsible for the independent performance of difficult and complex clerical and routine administrative business tasks requiring a high degree of independent judgment. The use of a personal computer for word processing and database entry and manipulation is an integral part of the position. The work is performed with brief instructions regarding general objectives. The employee is permitted considerable freedom in prioritizing work, interpreting and applying policies and procedures, and making frequent decisions which have broad ramifications and consequences. The employee reports directly to and works under the general supervision of an administrative level staff member. General supervision may be exercised over a subordinate staff. Does related work as required.

HELP PROGRAM

Hiring for Emergency Limited Placement Program. This program streamlines the appointment process to allow Monroe County to hire diverse, qualified permanent employees quickly and without examinations.

Minimum Qualifications

• Graduation from high school or possession of an equivalency diploma, plus EITHER:
• Graduation with an Associate’s degree or successful completion of at least sixty (60) credit hours from a college or university, plus one (1) year paid full‑time or its part‑time equivalent office clerical or secretarial experience*; OR
• Three (3) years paid full‑time or its part‑time equivalent office clerical or secretarial experience*; OR,
• An equivalent combination of education and experience defined by the limits of (A) and (B) above.
• Experience as a Teller, Cashier or Sales Clerk will not be considered appropriate experience for the purposes of these minimum qualifications.