Office Clerk

Great Lakes Cheese, Inc; Town of Adams (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Great Lakes Cheese, Inc. is seeking an Administrative Support Specialist to serve as the first point of contact and manage general office duties in a NY-based facility. You will process orders, handle imports and invoicing, and coordinate travel, events, and training for staff.

The role involves HR support, timekeeping, and ensuring safety and GMP compliance. Strong MS Office and SAP experience are preferred; high school diploma required.

Qualifications

• Effective communication across varied audiences and situations.
• Ability to manage multiple tasks simultaneously and stay organized.
• Ability to make decisions using standard practices.
• Professional demeanor and relationship-building with staff and visitors.

Responsibilities

• Provide GENERAL ADMINISTRATIVE SUPPORT as the first point of contact for visitors, contractors, and callers.
• Process milk tickets, schedules, and communicate production requirements to supervisors.
• Enter and update orders and shipping docs in SAP; prepare bills of lading and invoices.
• Coordinate employee travel, events, and training, including meetings and meals.
• Maintain office supplies, permits, licenses, and help with invoicing and payroll timesheets.
• Support HR activities, timekeeping, random drug-testing, and disciplinary documentation.
• Assist with production and order documentation, shipments, and customer communications.
• Ensure safety policies and Good Manufacturing Practices are followed in all tasks.

Skills

Communication

Multitasking

Decision making

Professional demeanor

Education

High School diploma or GED

1 year office experience

Tools

Microsoft Office

SAP

Job description

Job Responsibilities

• GENERAL ADMINISTRATIVE SUPPORT
• Serve as the first point of contact for visitors, contractors, and incoming telephone calls, directing inquiries appropriately.
• Receive, sort, distribute, and maintain office correspondence and records.
• Monitor contractor safety, training, and site-access requirements; coordinate follow-up with appropriate personnel.
• Maintain office and facility supply inventories and place orders as needed.
• Coordinate employee travel, event registrations, continuing education, building access cards, and company gas cards.
• Support charitable contributions, product donations, community events, industry events, and annual festival logistics.
• Review invoices, maintain garment records, resolve service discrepancies, and assist with general invoicing.
• Maintain required business permits and licenses and support timely renewals.
• PRODUCTION AND ORDER SUPPORT
• Process milk tickets, maintain milk schedules, reconcile milk activity with cooperatives, and prepare required operational reports.
• Prepare bills of lading, invoices, logs, and filing for whey cream shipments.
• Compile customer and employee cheese and cheese curd orders and communicate production requirements to supervisors.
• Enter and update orders and shipping documentation in SAP, including bills of lading.
• Process employee product deductions and provide completed information to Human Resources.
• HUMAN RESOURCES AND EMPLOYEE SUPPORT
• Maintain sick-leave and timekeeping records and submit reviewed and approved timesheets to Payroll.
• Coordinate random drug-testing activities and maintain related documentation.
• Plan and coordinate employee meetings, orientation and training meals, recognition events, holiday activities, and company gatherings.
• Track attendance, prepare disciplinary documentation for review, and monitor upcoming warning-expiration dates.
• Provide basic employee systems and access support, including password resets and access-device distribution.
• Perform other administrative, production, and HR support duties as assigned.
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned by the manager.

Hours: Monday - Friday 8:00 AM - 4:30 PM

The pay for this position is $19.23/hr - $23.08/hr. All offers will be based on a candidate’s skills, prior relevant experience, applicable degrees and certifications, and internal equity. This range is specific to New York and may not be applicable to other locations.

Required Education and Experience

• High School diploma or GED.
• Proficient in Microsoft Office.
• Effective communication skills with varied audiences and situations.
• Ability to make decisions based on standard practices.
• Ability to handle multiple tasks.
• Knowledge of arithmetic, spelling, grammar or general high school subject matter.
• Emits helpful, and professional demeanor; develops relationships easily.

Preferred Education and Experience

• 1 year of general office experience or more.
• SAP experience.
• Strong analytical skills.

Working Conditions

Work is mainly performed in an office setting, with some time spent in a manufacturing environment

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.