Office Cashier - retail

Save A Lot Grocery; Orrville (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking an Office Cashier to oversee cash operations and ensure exceptional customer service. This role involves supervising cashiers, managing cash handling, and maintaining accurate records. The ideal candidate will possess strong leadership abilities and a keen attention to detail, ensuring smooth operations on the front end. Join a team dedicated to providing a welcoming shopping experience while managing financial transactions effectively. This position offers the chance to develop your skills in a dynamic retail environment, where your contributions will be valued and impactful.

Qualifications

• Ability to manage cash and perform clerical functions efficiently.
• Strong leadership skills to train and supervise cashiers.

Responsibilities

• Supervise cashiers and manage cash handling processes.
• Prepare daily cash and sales reports accurately.
• Ensure high standards of customer service and store policy compliance.

Skills

Customer Service

Cash Handling

Leadership

Detail-oriented

Interpersonal Skills

Education

High School Diploma

Tools

Cash Register

Adding Machines

Intercoms

Job description

The Office Cashier supervises the cashiers and controls cash, coupons, food stamps, and other forms of payment by customers. They assist in controlling and reporting absenteeism, maximize production, and maintain organization and cleanliness on the front end. The Office Cashier also trains cashiers and office personnel and is responsible for the balancing and security of all customer receipts. They perform all front-end and clerical functions and are responsible for the security and proper administration of cash office funds.

DUTIES/RESPONSIBILITIES:

• Responsible for operation of front end.
• Complete cash and sales report daily, as well as weekly recap.
• Responsible for cash handling in the cash drawer and safe.
• Issue, collect, and verify cash tills from cashiers.
• Prepare deposits and record all data appropriately. Inform manager in charge immediately when deposits are ready for transfer to the bank. Notify corporate office immediately if a deposit was not taken to be deposited for that day.
• Answer, screen, and route telephone calls.
• Notify manager in charge and General Store Manager of situations requiring disciplinary actions or situations potentially requiring such actions.
• Extend invoices and verify totals both in cost and retail extensions.
• Maintain accurate monthly company records and reports on a timely basis.
• Assist in training programs for new associates, as well as associates already on board.
• Promote customer goodwill by providing high standards of customer service.
• Assist customers with returned merchandise, overrings, and overcharges.
• Handle cash pick-ups as required by company policy.
• Enforce store policy as it relates to front end operations. Be observant.
• Working knowledge of accounting/bookkeeping procedures.
• Possess good interpersonal skills and have a mature personality with leadership ability.
• Normally works a maximum 10-hour day and is required to work a minimum of an 8-hour day.
• Travel to and from work.
• Give verbal and written instructions.
• Detail-oriented, with training ability.
• Read and write.
• Add, subtract, multiply, and divide.
• Operate a cash register and checkout belt.
• Lift up to 45 lbs.
• Communicate verbally with customers.
• Operate intercoms, phones, money order and adding machines, safes, food stamp, and credit card equipment.
• Give change to cashiers and customers properly.
• Manage receipts and balance within prescribed limits.
• Perform sweeping and general cleaning duties around their work area.
• Stock candy and other products on shelves and in racks.
• Give direction and assign duties to cashiers.
• Reach and stock product up to 6 feet high.
• Cash checks and set up, operate, and balance tills.
• Authorize credits, checks, refunds, and over rings for cashiers as outlined.
• Stock and maintain on a daily basis all Deal’s product display areas, Stack basket display area, and dump bin area.