Office Cashier

American Furniture Warehouse; Westminster (CO); On-site; USD 36,000 - 45,000; Full time

Job summary

American Furniture Warehouse is seeking a Front Office Cashier to deliver fast, friendly service at the checkout and assist customers on the sales floor. You will process transactions accurately and help maintain a positive shopping experience.

The role requires a positive attitude, strong interpersonal skills, and reliability. Proficiency with iPads, Excel, Windows, and store systems is expected, along with a commitment to safety and company policies for seamless operations.

Qualifications

• Adherence to asset protection policies and fraud prevention.
• Ownership of enhancing the customer experience.
• Addresses customer complaints and resolves problems as needed.
• Collaborates with selling and sales support to provide superior service.
• Leverages technology to facilitate the customer experience.
• Completes transactions accurately at point-of-sale.
• Follows consistent operational and selling processes.
• Educates customers on the return policy.
• Assists with merchandise tasks and store upkeep.
• Uses internet navigation to access/print reports.
• Strong basic reading, arithmetic, writing, and communications.

Responsibilities

• Provide fast, friendly, accurate service at cash registers.
• Efficiently and accurately complete sales and service transactions.
• Handle customer issues that arise on the sales floor.

Skills

Customer service

Cash handling

Interpersonal skills

Tech literacy

Team coordination

Tools

Ipads

Storis

Excel

Windows

Job description

The Front Office Cashier plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor.

Pay: $18/HR + DOE, Weekly Pay.

Job Requirements

• Able to adhere to the AFW asset protection policies and identify and prevent fraud.
• Professional Appearance.
• Knowledge of our company values of accountability, honesty, and safety for our employees and customers.
• Positive attitude with strong interpersonal skills.
• Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency, and exceed customer service expectations.
• Ability to apply technology, including Ipads, storis, excel, and Windows.

Qualifications

• Commitment to AFW's safety policies and procedures and ability to promote awareness.
• Takes ownership of enhancing the customer experience.
• Addresses customer complaints and resolves problems as needed.
• Partners with selling and sales support associates to provide superior customer service (i.e., assist customers and answer phones).
• Leverages technology to facilitate the customer experience.
• Completes customer transactions accurately and efficiently at point-of-sale.
• Executes consistent operational and selling processes (i.e., credit application process).
• Educates customers and employees on our Satisfaction Guaranteed return policy.
• Assists in resolving fundamental customer issues.
• Assists with merchandise support tasks (i.e., maintenance, straightening merchandise).
• Uses primary internet navigation to access and print information/reports.
• Basic reading, arithmetic, writing, and oral communication skills.
• Responding to public address system announcements.
• Identifying and reading reports, tickets, and UPC labels.
• Requires recognizing, identifying, and using merchandise and necessary reports.

Physical Requirements

• Long periods of sitting and standing.
• Concrete Flooring
• Exposure to fluorescent lighting.
• Requires constant use of arms, hands, fingers, eyes, legs, and back
• The Front Office Associate position requires lifting, gripping, bending, kneeling, stooping, and moving for 8 hours or more daily.
• Requires the ability to move around the store and maneuver merchandise when necessary, must be able to stand/walk, and regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds).

You'll need to pass a pre-employment drug screen and background check upon the job offer.

American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.