OFFICE BILLING ASSISTANT

Hoagland Pharmacy; Bellingham (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

JobRx, Inc. seeks a Pharmacy Assistant to support the Pharmacy Manager and Pharmacists in delivering exceptional customer service. The ideal candidate will fill prescriptions accurately, manage customer information, and maintain compliance with state regulations.

This role requires a high school diploma or GED, a Pharmacy Assistant License from Washington, and proficiency in math and technology.

If you have strong interpersonal skills and can adapt to a flexible schedule, we want to hear from you!

Qualifications

• High school diploma or general education degree (GED) required.
• State of Washington Pharmacy Assistant License is mandatory.
• Proficient in basic math and computer skills.

Responsibilities

• Assist Pharmacy Manager in customer service.
• Fill prescription orders accurately.
• Maintain customer confidentiality as per HIPAA.
• Participate in e-learning programs.
• Handle billing and refill requests.

Skills

Customer service

Data entry and record keeping

Mathematical ability

Communication skills

Time management

Education

High school diploma or GED

State of Washington Pharmacy Assistant License

Tools

Word processing software

Standard office equipment

Job description

JOB DESCRIPTION PHARMACY ASSISTANT-OFFICE LTC

Report to: LTC Technician Supervisor

JOB SUMMARY

Assist Pharmacy Manager and Staff Pharmacist in providing excellent customer service to our customers. Assist Pharmacy Technicians with filling of prescription orders. Answer phone calls from health care providers, customers, and vendors.

ESSENTIAL FUNCTIONS

• Prescription filling including labeling bottles, blisterpacks, opus cassettes, and medisets.
• Refer new prescriptions, actual handling of pharmaceuticals, and questions from providers and customers regarding health care, and changes in prescriptions to the Pharmacist.
• Provide prompt, professional service to customers while protecting PHI (Private Health Information) and complying with the State of Washington Statutes, Rules and Regulations Governing Practices of Pharmacy.
• Maintain customer confidentiality at all times as required by HIPAA.
• Efficient and accurate data entry and record keeping in compliance with company policies and procedures.
• Participates in traditional and e-learning programs.
• Works effectively with other company employees, managers, and departments.
• Performs all job functions with Company Mission, Vision, and Goal Statements in mind.
• Manage cycle fill calendar
• Bill/Faxing/Fill list preparation for cycle fills
• HME/DME
• CII reconciliation
• Facility visits
• Process refill requests

JOB REQUIREMENTS AND QUALIFICATIONS

Education, Certificate, and Licensure

High school diploma or general education degree (GED); State of Washington Pharmacy Assistant License

Requirements

Must demonstrate practical knowledge of computers, software, and products applicable to the industry. Additionally, the applicant is expected to demonstrate the ability to quickly acquire knowledge of departmental program structure (Mission, Vision, and Goal Statements) and department policies and procedures. Must be able to work a flexible schedule, as needed, and have the ability to demonstrate effective time management skills while working independently with minimal supervision.

Supervisory Requirements

This job has no supervisory requirements or authority.

Availability

Ability to work regularly scheduled shifts between the hours of 9am and 6pm Monday-Friday, Saturday 9am-5pm.

Math Ability

Must demonstrate proficient ability to apply mathematical concepts such as basic algebra and geometry to such tasks as calculating figures and amounts, discounts, interest, commissions, proportions, percentages, area, circumference, and volume to practical situations.

Language and Communication Ability

Must demonstrate proficient ability to foster professional working relationships utilizing strong interpersonal and communication skills organization-wide. Applicant must demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations and effectively present and debate any assortment of information relevant to their area of expertise and designated responsibilities and duties with members of the Company and on behalf of the Company when appropriate. Additionally, the applicant must demonstrate the ability to write reports, business correspondence, and procedure manuals.

Physical Demands

Must demonstrate the ability to work in a standard office setting and use standard office equipment, which may include but is not limited to: computers, fax and copy machines, and other office supplies. Requires stamina to maintain attention to detail despite interruptions; strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions and stamina to frequently sit for extended periods of time. Additionally, the employee is consistently required to walk and lift and/or move up to 50 pounds.

Technology Skills

Must demonstrate proficient ability and practical knowledge of personal computer use, word processing software, and system software. Additionally, the applicant must demonstrate the ability to quickly and proficiently learn to use company specific software programs and any other handheld or technology tools as required for completing job tasks.

Statement

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.