Office Associate

Wismettac Asian Foods, Inc; Norcross (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Pet Insurance

401(k) with company matching

19 days of paid time off

Wellness program and EAP assistance

Job summary

Wismettac Asian Foods, Inc. is seeking an Office Associate to support branch operations in Norcross, GA. The role involves administrative duties, data entry, order processing, and ensuring efficient office workflow to deliver excellent service to customers and suppliers.

Ideal candidates will have a high school diploma or GED and proficiency with MS Office (Excel, Outlook, Word). The position offers full-time hours and a benefits-rich package.

Qualifications

• High School Diploma or GED required.
• Experience with MS Office – Excel, Outlook and Word.

Responsibilities

• Provide administrative support and maintain office operations.
• Process sales orders and purchase orders using Oracle.
• Handle calls, messages, and basic customer inquiries.
• Sort, file, and retrieve documents per SOPs.
• Support sales, warehouse, and office staff as needed.

Skills

Data entry

MS Office

Effective communication

English proficiency

Education

High School Diploma or GED

Tools

Oracle

MS Word

MS Excel

MS Outlook

Job description

Office Associate

AT5500 -OPERATION OFFICE Regular Full-Time Norcross, GA, US 1 Attachments

Wismettac is a Global company committed to transforming the food industry into an accelerator of the World's well-being. In North America, we do so by sharing the rich tastes and good health of Asian cuisine with foodservice operators and retail stores. We are at an inflection point in our 100-year history, having recognized the need to modernize ourselves and ensure we continue to thrive in the next several decades to come.

Office Associate contributes to the efficient operation of a branch office and will be responsible for ensuring by providing administrative support. The job performs a range of general and specific office/clerical tasks including but not limited to entering data, maintaining customer records, sorting, and distributing incoming/outgoing mail, answering phones, and filing. This position is entry-level and works under general supervision. Because this role provides general office support, duties vary from day to day. The core of the job is ensuring that offices run efficiently and can provide excellent service to clients and customers.

Essential Job Functions:

• Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation.
• Process Sales Orders and/or Purchase Orders using Oracle.
• Review sales or purchase orders and ensure that orders are processed through the order processing system without issues.
• Usethe customerinquiry function for accounts receivable (A/R) questions and reply to customers or sales reps.
• Process checks and cash received from customers.
• Prepare payment orders for invoices fromvendorsand suppliers.
• Check inventory to determinethe availabilityof requested merchandise.
• File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request.
• Supports office staff, sales, and warehouse and acts as an assistant on various tasks.
• Organize delivery and receiving related documents and maintain logs.
• Have effective communication with sales associates, warehouse, and office personnel.
• Receive calls, take and relays messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual.
• Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary.
• Assist with the quarterly physical inventory (PI) which may be conducted during weekends.
• Understand PI processes and be able to enter data without errors.
• Understand and follow company SOPs and know how to find necessary SOPs when needed.
• Reception dutiesincludegreeting and announcing visitors, accepting deliveries, etc.
• Perform other related duties as required.

Experience/Education:

The ideal candidate will have a High School Diploma or GED. Experience with MS Office – Excel, Outlook, and Word.

Knowledge/Skills/Ability:

• Knowledge of general office operation.
• Data entry keyboarding skills without error ata moderate rate of speed.
• Effective communication skills internally and externally via phone, email, and in person.
• Ability to speak clearly, concisely, and effectively.
• Ability to listen to, and understand, information and ideas as presented verbally.
• Ability to assemble, sort, and file documents.
• Ability to organize and prioritize tasks to meet cut-offs.
• Ability to use office software – Microsoft Word, Excel, Outlook.
• Ability to speak, write and read English.

Benefits* Wismettac offers competitive benefits, which include:

• Health Insurance
• Vision Insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more (please see attachment for benefit summary)

Most benefits require employee contribution

Pre-employment Drug testing is required.

Must be authorized to work in the United States on a full-time basis for any employer.