Office Associate

India Delivery Centre; Fort Wayne (IN); On-site; USD 25,000 - 47,000; Part time

Benefits offered by this job

Onsite Fort Wayne

Job summary

Crowe in Fort Wayne is seeking a part-time Workplace Operations Office Associate to enhance the office experience through administrative support, event coordination, and project management. The role collaborates with teams to ensure smooth operations and exceptional service delivery.

The position emphasizes onsite work, strong communication and organizational skills, and the ability to mentor and train Associates while supporting budget and safety initiatives.

Qualifications

• 1-3 years of experience in professional services operations.
• Bachelor's or Associate's degree in business or related field preferred.
• Strong communication, organizational, and project management skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint; ability to learn new software quickly.
• Ability to build professional relationships and deliver exceptional client service.

Responsibilities

• Serve as operator for firmwide phone lines and video doorbells, routing inquiries to appropriate contacts.
• Provide administrative support for daily office operations, including mail management, office supplies, and vendor coordination.
• Organize and manage meeting and event logistics, ensuring a welcoming and secure environment.
• Serve as the primary point of contact for facility access and customer service inquiries.
• Collaborate with IT to maintain office technology and furnishings.
• Act as a local safety coordinator and first responder, ensuring compliance with safety protocols.
• Assist in budget management and support strategic office initiatives alongside leadership.
• Mentor and supervise Associates, assist in training and development.
• Utilize Microsoft Office Suite and other software for document creation, formatting, and reporting.
• Contribute to continuous improvement efforts and identify opportunities for process enhancements.

Skills

Communication

Organizational skills

Project management

MS Word

MS Excel

PowerPoint

Client service

Education

Bachelor's or Associate's degree in business or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Join Crowe as a Workplace Operations Office Associate, where you'll play a key role in enhancing our office experience through administrative support, event coordination, and project management. This dynamic position involves collaboration with various teams to ensure smooth office operations and exceptional service delivery.

Please keep in mind that this is a part time role.

Key Responsibilities:

• Serve as an operator for firmwide phone lines and video doorbells, responding to incoming calls and visitor requests and routing inquiries to the appropriate contacts.
• Provide administrative support for daily office operations, including mail management, office supply maintenance, and vendor coordination.
• Organize and manage meeting and event logistics, ensuring a welcoming and secure environment.
• Serve as the primary point of contact for facility access and customer service inquiries.
• Collaborate with IT to maintain office technology and furnishings.
• Act as a local safety coordinator and first responder, ensuring compliance with safety protocols.
• Assist in budget management and support strategic office initiatives alongside the Office Managing Partner and Office Management Leaders.
• Mentor and supervise Associates, assist in training and development.
• Utilize Microsoft Office Suite and other software for document creation, formatting, and reporting.
• Contribute to continuous improvement efforts and identify opportunities for process enhancements.

Qualifications:

• 1-3 years of experience in professional services operations.
• Bachelor's or Associate's degree in business or a related field preferred.
• Strong communication, organizational, and project management skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint; ability to learn new software quickly.
• Ability to build professional relationships and deliver exceptional client service.

Preferred Skills:

• Experience in the professional services industry and familiarity with work request applications.
• Strong analytical and problem-solving skills.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Additional Information:

• This role requires working onsite at the Fort Wayne office location.
• Flexibility in schedule and potential travel may be necessary.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $18.25 - $34.25 per hour.

Our Benefits:

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe provides professional services through two s